Consulting and Professional Services

Premium Hub - COE: Business Processes Consultant - Analytics - Planning



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. 




We Lead, Support, Drive & Deliver on our customers’ digital transformation journey, from discovery and planning to deploy and run. Our multi-cultural team consists of 22 member who are multi-skill across out Analytics Portfolio. Within the team there is a strong culture of sharing and helping – we succeed or fail together as a team.


What you'll do


As Global CoE organization we focus on SAPs top customers under the umbrella of Premium Engagement contracts (like Select, MaxAttention, Active Attention, Value Assurance).

The key objective is to establish and manage long-term engagement relations between the customer and SAP along all LACE phases. We are achieving this through a pro-active and holistic engagement approach specific for premium delivery.

The engagement approach makes sure that we address the specifics of each LACE phase to identify innovation potential, plan the solution design & transformation, provide advisory and safeguard the execution + operation. By doing so, we increase the customer lifetime value, improve the customer satisfaction, foster the successful adoption of SAP Solutions and protect the SAP Brand.


What you bring 


  • Should have excellent trouble shooting expertise and would comfortable executing performance optimisation analysis.
  • Should be comfortable reviewing Business Blueprints and provide constructive suggestions in the SAP Planning topics
  • Should be able to develop proofs-of-concepts and prototypes.
  • Should have solid understanding on SAP’s Cloud tools in Planning area.
  • Should have excellent customer handling skills – Oral and written communication, organization and planning, client facing and interpersonal




  • Have strong expertise with BPC, BW-IP, CDS Views in the context of Analytics.
  • Planning Background.
  • ABAP Debugging skills
  • BPC – SAC Hybrid Planning/integration  
  • SAC Planning is good to have.
  • Understanding of Financial Planning processes.
  • Understand the SAP Analytics roadmap, options and capabilities.
  • Understand the SAP Value Assurance packages for SAP S/4HANA.
  • Coordination and planning in operational projects; (front-office team lead and (remote) back-office)
  • Adapt standard service products to customers’ individual needs
  • Maintain technical and functional expertise to compliment customer requirements.
  • Develops and executes service and de-escalation plans for critical customers
  • Leads de-escalation activities onsite at critical customers.
  • Ability to drive Workshops with customer FP&A Business teams.
  • Identifies top issues of engagements at critical customers.


LOCATION: This position can be based in Galway and in Dublin, flexible working. 




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:320816 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: Virtual - Ireland

Requisition ID:  320816
Posted Date:  Sep 13, 2022
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

24 Dublin, IE, D24VF5D

Job alert

Job Segment: ERP, Cloud, Consulting, SAP, ABAP, Technology