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Solution and Product Management

Senior Product Specialist, SAP Labs

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!





The SAP S/4HANA Product Success, Co-Innovation and Content team holds the product ownership with end-to-end responsibility by fostering the focus on the right solution for the right customer and execution of our strategy, scope, and the complete customer experience for SAP S/4HANA. We focus on unlocking the right capabilities of our digital core with the needed focus to scale the business. As a Product Specialist you will help to transform our market and accelerate our market momentum. You will have impact and contact by bridging between our customer demand, our sales priorities and our Product definition and development units.  Customer adoption for S/4HANA (regardless of the deployment option) and rollout of new functionality will be an important part of your daily role.


We are looking for a candidate who can support our strategic vision to transform our customers to a digital economy in global markets. To represent our vision means understanding our cloud approach and functional solution deeply, touching base with customers and partners frequently, which requires a comprehensive set of analysis, presentation, communication, and networking skills.



You will collaborate with our customers, Field Sales, Ffield Services, Partner organization, Product teams and Development teams across SAP to:

  • Manage (Understand, analyze, and categorize) customer individual demand for the S/4HANA in a regional setup assuring one face to one customer from SAP S/4HANA Product Success, Co-Innovation and Content.
  • Drive roll in and roll out product definition and roadmap of the S/4HANA product family with a direct link to our central product definition teams.
  • Influence and improve the innovation lifecycle augmented by customers / partners throughout discovery / sales / onboarding / onboarding and Service / renewal process along the product’s strategic direction and within defined market segments.
  • Help safeguard the setup of implementation projects of S/4HANA by supporting and enabling the Americas Regional teams and roles on managing customer expectations beyond existing rolling 4 quarter roadmaps.


Your impact and support of our deliverables on the strategy of our innovations will be key via:

  • Experience in working with clients in analyzing and transferring market and client demand directly into the Product Management/Development teams (functional specification, co-innovation, etc.).
  • Excellent ability to network within the different internal organizations (Development, Preferred success organization, Customer first organization, Field, etc.), becoming a key counterpart for stakeholders in Product Management / Development organization.
  • Outstanding project management skills to align with the respective areas and drive projects successfully along tight deadlines.
  • Seamless collaboration with the S/4HANA Co-Innovation program, with a special focus on large customers and strategic customers.



  • Bachelor’s Degree in Computer Science and/or Business Administration (Finance, Accounting, and/or Engineering) or comparable education required. Combination of business and technical education is preferred. 
  • MBA or master’s degree in related discipline.
  • Experience in customer-facing roles (e.g. consulting, solution architect, support, presales).
  • Experience in product definition (ideally close to a Product Owner role), alternatively: Proven track record in or on collaboration with Product Development and/or Product Management and/or Solution Management.
  • Experience in developing and/or implementing and/or using SAP S/4HANA Cloud Essential and/or Extended edition, SAP S/4HANA on-premise, SAP Business Suite (SAP ERP) and understanding of underlying functionality, architecture & technology.
  • Experience with Cloud development and technical cloud mindset.
  • Relevant 4-6+ years of working experience in the SAP environment.
  • Subject Matter Expert in a functional area, like Logistics, Manufacturing or Finance.
  • Strong negotiation and communication skills to achieve a balanced satisfaction between stakeholders.
  • Ability to distill technical information fast and prepare stakeholder specific content out of it, with the business outcome in mind and customer focus; ability to simplify complex information.
  • Experience in driving projects in a multi-stakeholder environment and ability to leverage cross departmental networks / teams in multiple time zones.
  • Excellent communication and language skills in English (spoken and written).


Preferred skills

  • Deep understanding of the subscription cloud economy and customer success in the digital economy.
  • Good knowledge of cloud principles.
  • ERP Business Processes Knowledge.
  • Experience in co-innovation processes would be a plus.
  • Expected Travel: 0 to 15%





We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:308029 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Senior Product Specialist, SAP Labs

Facility:  308029
Posted Date:  Nov 21, 2021
Work Area:  Solution and Product Management
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Atlanta, GA, US, 30326

Nearest Major Market: Atlanta

Job Segment: SAP, ERP, Engineer, Consulting, Developer, Technology, Engineering