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Customer Service and Support

Business Processes Cloud Consultant - S/4HANA Cloud Logistics



Requisition ID: 287797
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


The S/4HANA Cloud Consultant will act as trusted partner to our customers on their journey to the cloud, from scoping and planning of the initial deployment to continuous value engineering. The Consultant role requires deep understanding of the cloud business model, the ERP processes across functional borders, as well as a service-oriented attitude with the aim to achieve customer delight.



  • Cloud mindset with focus on ensuring continuous adoption, customer success and references for S/4HANA Cloud customers. Ability to articulate solution capabilities, value and differences from other deployment options.
  • Deep product expertise and business experience with focus on Logistics, initially with SD and MM, and extending to other Logistics modules. Strong knowledge of Logistics processes and best practices.
  • Good understanding of cross industry and specific Logistics business processes
  • Ensure customer success, satisfaction, and reference ability for S/4HANA Cloud customers
  • Articulate the S/4HANA Cloud business capabilities and value, differentiate S/4HANA Cloud and On-Premise solutions
  • Apply best practice methodology & tools to ensure successful customer adoption
  • Understand and practice value-based “fit to standard” delivery approach
  • Drive the adoption of the value -based innovation roadmap and guide the customer in their journey



  • Expertise in the configuration and implementation of Logistics modules primarily in SD (Sales and Distribution), MM (Materials Management), IM (Inventory Management) Procurement as well as Manufacturing/PP (Production Planning), and related Logistics Execution modules including integration to Finance. Emphasis on generalist knowledge / business experience and the ability to deep dive if required
  • Holistic overview of the SAP product and service portfolio (S/4HANA, SAP ECC, Business Suite, or R/3)
  • Strong knowledge of ERP Architecture and Integration
  • Ability to conduct complex and interactive customer workshops


Professional Experience

  • 5+ years of professional experience; demonstrated knowledge / expertise of at least one industry / solution segment
  • 5+ years of ERP and SAP product delivery experience
  • 5+ years customer facing experience in a consulting capacity


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Business Processes Cloud Consultant - S/4HANA Cloud Logistics

Facility:  287797
Posted Date:  Jun 6, 2021
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560103

Job Segment: Logistics, Cloud, ERP, Consulting, Engineer, Operations, Technology, Engineering