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Customer Service and Support




Requisition ID: 285854
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


The SAP Data Management and Landscape Transformation (DMLT) is a global organization as part of Services, Customer Success board area. 
DMLT is offering 100+ consulting services for guidance, advisory, architect, and delivery of unique and advanced technology to fill the gap in DATA area of solutions for customer’s business needs. Team is driving business through Go-To-Market, Demand Generation, Customer Engagement, technology development and service delivery in 3 solution areas around DATA;
1.    Transition into the Intelligent Enterprise
2.    Data Management
3.    System Landscape Optimization (SLO) for the Intelligent Enterprise


Your job will involve working in a global team focusing on:
a)    International customer engagements to lead delivery of defined solutions in productive environment, SAP applications, digital platform, innovation and system landscapes:
b)    International customer engagements to provide the best solution and solution architect to realize planned adoption and changes in productive environment, SAP applications, digital platform, innovation and system landscapes with experts from other team members or individually for your own core solution area:
c)    Activities in our Go-to-Market Area including support for Professional services/Premium Engagement/License sales, the intellectual property in the form of best practices, creating sales collateral, methodologies and providing critical input into the Service Portfolio Management Team and development teams for further improvements.


•    Minimum of 3 to 6-years of work experience in at least one SAP solution and overall 5 to 8 years of total IT industry experience.
•    Should have understanding of business processes and enterprise structure overview. Fundamental knowledge of application areas in ERP or SAP S/4HANA FI, CO, LO, SD or MM modules
•    Experience and proven track in customer interaction and international projects is great plus
•    Understanding in SAPs’ new dimension products along Intelligent Enterprise – e.g.) S/4HANA, SAP Analytics Cloud, Data Intelligence, Machine Learning is plus

•Graduates from university with bachelor or master degree(s) or relevant work experience. 
Location: Bangalore
Willing to travel internationally, Up to 70% depending on assignments




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations


Facility:  285854
Posted Date:  Sep 18, 2021
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560103

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