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Senior Infrastructure Specialist - ECS Delivery - Productization

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Date: Feb 13, 2021

City: Bangalore, KA, IN

Company: SAP



Requisition ID: 274101
Work Area: Software-Development Operations
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.




Enterprise Cloud Services (ECS) is on a tremendous growth path. To prepare for the future growth journey we are searching a motivated colleague taking over responsibility as Infrastructure Procedure Owner driving standardization and automation in the center of a high-scale cloud environment. You will interface with a highly professional, global team of experts and architects from various teams inside ECS Delivery and the development organization. With standardization and automation, our team is enabling the ECS Delivery operational units to delight our customers and deliver reliable services! 
With your solid Infrastructure and DevOps background preferably with first Pacemaker experience you will be a great addition to our team to actively drive standardization and automation projects. Further you will be part of strategic projects for introducing new technologies or tools in our environment. 




In your role as Infrastructure Procedure Owner with focus on Pacemaker related topics you are ensuring the definition of smooth and ideally highly automated lifecycle management activities to ensure high availability of products run within ECS – this may include activities such as near zero-downtime OS patching leveraging pacemaker architecture or enablement of new multi-cloud providers or internal infrastructures for pacemaker usage. Increasing the automation of operational activities and its robustness will help operation teams reducing their manual efforts and lowering SAP’s TCO while faster delivering services to our customers. Following activities will be part of your role:

•    Own and optimize infrastructure lifecycle management procedures based on operational feedback 
•    Structure and coordinate the activities in the ownership of your procedure incl. requirements engineering, prioritization, and creating aligned timelines for deliverables
•    Being a central interface within our department for Pacemaker related topics
•    Drive issue resolution together with the team and utilizing the expert network
•    Manage relationship between different stakeholder groups inside and outside ECS Delivery
•    Create and align test plans, support and perform testing/validation and roll-out activities
•    Manage technology-related projects in complex environment 



•    Strong know-how in Cloud operations and infrastructure is mandatory
•    Profound knowledge and hands-on experience in Suses Linux OS 
•    Ideally familiar with trending technologies and tools like Terraform or Ansible
•    First hands on experience with pacemaker and its related components (Cluster Resource Manager, Policy Engine, Corosync...)
•    First hands on in how Pacemaker and its components can be used within different SAP technologies like SAP HANA or SAP Netweaver to establish high availability scenarios incl. failovers 
•    Strong analytical and problem-solving skills
•    Quick learner, self-starter and motivated to dig into new technologies and topics
•    Fluent in spoken and written English
•    8-12 years of total experience




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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