Software-User Experience

Sr User Experience Research Specialist/S/4HANA Industries

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

Team :

We, the S/4HANA Industries UX team design SAP's future by inspiring and supporting teams across industries with our expertise and passion. We are a highly motivated and creative team of interaction designers, user researchers, and visual designers, spread across 3 countries.



    • Support S4 Industries projects with state-of-the-art quantitative/qualitative user research to deliver great UX by translating research findings into actionable insights to help guide the product direction and team.
    • Partner with and collaborate closely with UX designers, product managers and customer-facing teams, to understand, plan and execute research projects
    • Collaboratively craft materials for research activities, such as research plans, moderator’s guides, and workshop templates that align methods and scope with needs and constraints, then execute the research sessions.
    • Synthesize/analyze data and findings, developing actionable insights, that are shared as compelling and digestible deliverables, focused on storytelling and highlighting important insights for longevity
    • Balance research rigor with agility to deliver timely, useful results
    • Be an ambassador for user research in our organization, keep up to date on the newest research trends and methods inside and outside SAP


Role and Requirement:

    • Education: Degree (Bachelor, Diploma, Masters) in Human-Computer Interaction/Psychology or comparable fields is required.
    • Minimum 8+ years of experience as a user researcher in a corporate agile software development environment - please attach a portfolio
    • Experience conducting countless user research studies (field, remote & lab)– conversant with  both quantitative and qualitative research methods; automated data gathering techniques are a plus
    • Experience interacting with research participants and coordinators based in different countries with attention to research study logistics and legal procedures
    • Soft Skills – Excellent & effective English communication skills, storytelling skills, teamwork, self-motivated, ability to handle ambiguity, demonstrates maturity & emotional intelligence, especially since the role requires extensive collaboration between multiple stakeholders working in a global setup.
    • Knowledge in the areas of Fiori Guidelines; Design Thinking would be an added bonus


#UXdesigners #UX #Design #Experience



We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 337582  | Work Area: Software-User Experience  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid

Requisition ID:  337582
Posted Date:  Jun 8, 2022
Work Area:  Software-User Experience
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

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