Customer Service and Support

Supply chain Seller Integrator

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!  

Summary: At SAP Ariba our team is responsible for Strengthening customer relationships, automate fulfillment and achieve touchless transactions by integrating ERP and SAP Business Network. We at SAP believe “Intelligent enterprises are integrated enterprises”. Hence, we always make sure that we are in pursuit of delivering latest and greatest ways to integrate customers, their partners, and third-party solutions. If you are somebody with passion for integration, we believe we together can help our customers become an Intelligent Enterprise. SAP is in the unique position to reinvent the way business is run and you can be part of it.


The Role:


The Supply Chain Seller Integrator’s (SCSI) primary responsibility is to establish B2B (business-to-business) integration between a Customers and their trading partners by connecting them on the SAP Business Network via an electronic method of exchanging business documents.  The SCSI will partner with cross-functional teams to establish a successful seller integration program for customer on the SAP Business Network. 

Key tasks include educating the customer on the deployment process and associated roles and responsibilities, creating a plan and strategy for supplier integration, assisting with requirements gathering, creating technical documentation which contains seller integration best-practices, managing the on-boarding of electronically integrated sellers, and facilitating solution testing.

You will serve as the SAP Business Network expert on integration options for sellers. SAP Ariba Cloud Integration Gateway (CIG) is the platform sellers use to connect to the SAP Business Network. You will be a seller’s main contact for assistance with the connectivity options available on CIG and the requirements of CIG.

As an SCSI, you will contribute to the continuous improvement of our internal processes, delivery approach, and documentation. As you discover new and more effective ways to achieve customer success with their supplier integration efforts, you will openly communicate your lessons-learned to evolve what is “best-practice”. As the team grows, you will be responsible for mentoring new members of the SCSI team.

You will own projects and be responsible for driving them to completion. We can depend on you to independently manage your projects from start to finish, and as such you are granted wide latitude to execute the project in ways that you believe will ensure success. You have the flexibility to adjust your working hours to the needs of global customers as well as travel up to 20%.


Role Requirements:


•            You already have a minimum of five years of professional experience in project management, business consulting or B2B Integrations and a university degree, preferably in a business or technical area of study.

•            Professional experience in the fields of eCommerce, B2B, EDI, or systems integration would be most applicable to this position and have a strong understanding of how documents flow, and data is translated between trading partners. 

•            You have worked extensively XML-based standards, you understand the structure of XML documents and the specification rules defined within DTDs and XSDs, You have experience with business document formats such as. EDI X12, EdiFACT, EANCOM, cXML, IDoc, OAGIS, PIDX, GUSI, and others.

•            You’re familiar with the communication protocols used to exchange business documents such as VAN, AS2, HTTPS post, etc. and understand how digital certificate-based encryption and authentication secure such communication protocols.

•            You have experience using software tools designed specifically to support system integration work such as: XML / EDI editors (like Altova XMLSpy, Oxygen XML Editor, Liaison EDI Notepad), API/Web Service testing tools (like Postman, SoapUI, Telerik Fiddler), and others

•            You can appropriately prioritize the commitments of multiple projects, and you work effectively with minimal supervision.  You honor commitments to ensure the timely delivery of high quality services.


Location: Bangalore, Karnataka 


Travel: 0-10%



We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 343003  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  343003
Posted Date:  Jun 16, 2022
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560103

Job alert

Job Segment: Supply Chain, Cloud, Testing, ERP, Developer, Operations, Technology