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Inside Sales for Customer Experience - Native Spanish

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



Are you looking to further your career in business development with a market leader in business digital transformation through technology? Do you want to join a company providing a solid career path and focus on people development?
As a Demand Management Executive, you will work and develop in a rich, stimulating environment where you have daily access to technical experts, subject-matter experts, and business professionals. You will find the learning environment highly stimulating, where employees acquire knowledge and skills through instructor-led classes, e-learning courses and work shadowing with the sales team with the view of progressing into an Account Executive role.

Role Description
The Demand Management Executive function plays a crucial role in the sales cycle and acts as a sparring partner for both - Marketing and Sales. As a DME your are responsible for identifying and creating new qualified sales opportunities through outbound in target accounts in Spain. For our customers you will act as a trusted advisor and will develop relationships with prospects, acting as the initial point of contact.


Core tasks include:

- Executing Targeted Outbound Campaigns via phone, chat and email

- Generating incremental Opportunities through social selling, strategic & targeted prospecting into companies

- Manage opportunities to ensure a good transition to implementation and account development

- Handover qualified opportunities to sales with high quality, ensuring the best customer experience

- Provides relationship management support and activity management via telephone, email and web to ensure customer satisfaction and goal achievement

- Qualify leads received from marketing or other organizations and nurture opportunities


Experience & Language Requirements

  • Minimum 2 years' experience in Demand Generation or Inside Sales environment 

Preferably Telemarketing experience, specifically high-volume phone-centric work

  • High volume activity working environments, involving phone and a CRM / contact management system 
  • Experience of modern digital prospecting techniques, such as Basho, LinkedIn and Social Media Listening, blended with traditional demand generation activities- i.e cold calling
  • Proven ability of working to targets in a sales environment
  • Understanding of business challenges facing a defined industry and line of business
  • Strong sales hunting skills
  • Native Spanish and fluent English



Bachelor or equivalent business experience







We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:306477 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Inside Sales for Customer Experience - Native Spanish

Facility:  306477
Posted Date:  Oct 12, 2021
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Barcelona, ES, 08019

Job Segment: ERP, Social Media, Business Development, Cloud, Sales, Technology, Marketing