Sales Operations

SAP iXp Intern - Customer Success Onboarding Team

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!  

About the SAP Internship Experience Program
 
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
 
Three reasons to intern at SAP

 

  1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
  2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
  3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

 
About the team

 

The BTP Activation Team is a remote, global team of pooled resources, part of the SAP Cloud Success Services organization. The goal of this team is to optimize the customer onboarding and adoption processes, increase customer satisfaction and champion customer success through a consistent, efficient and scalable methodology to drive the customer engagements. In addition to relying on their immediate peers, this team will achieve success through collaboration with regional Customer Success Partners focused on other customer segments and building relationships with other groups to drive together Customer Success. 

 

Check out a brief video of what we do:
https://sapvideoa35699dc5.hana.ondemand.com/?entry_id=1_gjlovaar

 

What you’ll do     

Position title:                    SAP iXp Intern – Customer Success Onboarding Team
Location:                          Barcelona, Spain
Anticipated start date:     1st or 15th of the month
Duration:                          Min. 6 months and up to 1 year


In this role, you’ll
 
The BTP Activation Team EMEA+MEE is looking for a highly motivated self-starter to join the team in Barcelona. In this role, you will support the Customer Success Partner Manager & Team in working on three central and strategically important topics:
 

  • Adoption initiatives. Support the management of all the adoption-related initiatives led by the team throughout all the project management phases.
  • Operational excellence: Assisting the Team & CSP Manager by providing data insights & tracking regional business priorities.
  • Enablement, Communications, Onboarding: Assisting in the enablement activities (internal ones) and all the Team communications on top of assisting in the development of onboarding plans for the new hires.

 
You will have the opportunity to develop a solid foundation and understanding of how SAP’s overall Customer Success Services (CSS) organization is running, the opportunity to connect and network with all the CSP teams in Europe and to develop yourself in one of the available roles in Customer Success. 
Moreover, you will have the opportunity to develop your soft skills and/or your technical skills on BTP to drive your career towards a technical CSP role.

 

You will join a young, dynamic and definitely fun international team that is based remotely all over Europe. You will have the opportunity to join the Barcelona office and discover the great culture, the team spirit, and the innovative start-up mentality of the EMEA Digital Hub in BCN as well.
 
See for yourself: https://www.youtube.com/watch?v=5lKUNoMqP-c
 
Who you are

 
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning
 

  • Active student or graduate up to 6 months
  • Preferred field(s) of study: Business Administration, International Management, Marketing
  • Professional experience in organizations
  • Excellent communication skills in English
  • Advanced Microsoft Office Suite skills (Word, Excel, PowerPoint, Outlook, OneNote)
  • Strong organizational skills
  • Natural drive to lead strategic projects and to be a point of reference for the rest of the team
  • English is a must and any other European language is a plus
  • Team player attitude with ability to work effectively in cross-functional teams, with great sense of humor :)

 
Follow @SAPiXp on Instagram and don’t miss anything about our experiences worldwide!

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 345950  | Work Area: Sales Operations  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Intern   | Additional Locations: #LI-Hybrid.
 

Requisition ID:  345950
Posted Date:  Aug 14, 2022
Work Area:  Sales Operations
Career Status:  Student
Employment Type:  Intern
Expected Travel:  0 - 10%
Location: 

Barcelona, ES, 08019

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