SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at EMEA: +49 6227 7 48599 and careers@sap.com, Americas: hrdirectamericas@sap.com, APJ: hrdirectapj@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

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Sales Ops Business Partner Sr Specialist Job

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Date: Sep 14, 2017

Location: Beijing, 11, CN

Company: SAP

Requisition ID: 155902
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION

 

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

 

GCO Operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all GCO areas (incl. License, Services, and Education Sales) and in close alignment with related lines of business (incl. HR and Finance).

 

As a Business Partner, you are a critical point of success or failure to the GCO Operations ability to transform operations into a service-driven business. You are the last mile of execution taking the operations services portfolio to the field. You do so by performing the following tasks:

 

  • Become a trusted advisor: act as consultant and change agent to drive the right behaviors into the field, focusing on simplification, structure and business impact.
  • Understand your business: in terms of field requirements and operational processes to enable the successful alignment between the two for efficient execution.
  • Drive adoption: plan priorities, positioning the change, and collaborate with the Centers of Expertise on rollout and enablement.
  • Accelerate decision-making: interpret information, leverage insights, and utilize the right tools to provide strategic insight or guidance to sales leaders.
  • Create a close-loop between Center of Expertise and Field: Provide feedback, share requirements, highlight concerns, opportunities and successes. Volunteer your business area/geography to incubate processes or tools.
  • Execute: Establish accountability for effective end-to-end execution including the collaboration with Managed or Shared Services as well as other related teams within SAP.
  • Manage your stakeholders: Understand your stakeholders and enable a one-team approach for greater transparency and impact, expanding process standards to other lines of the business when of benefit. Your internal customers are Sales Managers, your core stakeholders are Operations Centers of Expertise, peer Business Partners, and Managed/Shared Services. You may also closely collaborate with HR, Finance, and Marketing.

     

    Business Partners exist on global, regional, and local level. Their role focus may vary depending on their respective global, regional, or local sales managers.

  • MU Business Partners – may hold dual-roles in which you focus some of your time on one specific process. The majority of your time should be dedicated to assigned Business Area Sales Leaders.
  • Business Area Business Partners – have a priority focus on influencing the respective sales leaders to enable that standards are cascaded throughout the Business Area/Line of Business, aligning with local, regional, or global Business Partners on disconnects or opportunities.

     

    In general, Business Partners should have a solid understanding of all operations processes, tools, and services. From an annual perspective, most of your focus will be on Sales Planning, Demand Management, and Deal Execution, followed by Performance Management and Go-to-Market. You will support the Forecasting process but optimize your time investment as automation increases.

     

    Business Partners may volunteer for or join specific projects identified within GCO Operations scope and as relevant to their role focus and stakeholders.

     

    A Business Partner’s success is based on three core priorities:

  • Their sales managers’ success and feedback
  • Increased productivity through adoption of standards (tools & processes)
  • Speed to execute through increased transparency and by sharing successes/learnings

    Experience & Language Requirements

    • 6+  years of professional working experience; Experience working within operations-related or sales functions is an advantage; English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing)

    Education

    • University degree

    Professional Training & Certification

    • Coaching & Project Management skills can be off advantage

 

SAP'S DIVERSITY COMMITMENT

 

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

 

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

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