Information Technology

IT Business Services Consultant

Requisition ID: 341346
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T2
Original Posting Date: 05/02/2022
Recruiter Name: J.L. Andal
Additional Locations:


Job Title: IT Business Services Consultant


Location:  Bellevue, WA


Purpose and Objective: 

SAP America, Inc. seeks a IT Business Services Consultant at our Bellevue, WA location responsible for supporting and executing core central IT functions, e.g. Rollout of Policies and Governance, Training, Communication, Coaching, KPI definition and Measurement.


Expectations and Tasks:


Assure that the IT Governance topics are covered within the IT projects, IT products and IT internal processes in an appropriate way. Align with SAP internal functions which cover the same topics. Manage and support the development of strategies that enable the achievement of corporate objectives and provide transparency on those. Plan, conceive, implement and track strategic and operational Change Management measures. Identify training demand, plan training activities, execute training and track training success. Work closely with business to identify business requirements & needs for the provided services. Maintain a holistic view of the overall IT business service portfolio. 10% travel required.


Education and Qualifications/Skills and Competencies:


Bachelor's degree in Computer Science, Engineering, Mathematics, or related field of study and 5 years of experience required. The company will also accept a Master's degree and 3 years of experience.


Work Experience:


Experience must involve 1 year in the following: Business Intelligence, ETL and Data warehousing skills with Oracle SQL, PL/SQL, Datastage, Cognos and Unix scripting; Clarify and document requirements, troubleshoot issues, design solution, perform impact analysis and support end to end testing using Microsoft SQL Server and GitHub; Present research and mitigation strategies to senior executives and customers through data-driven decision-making using Microsoft Excel (pivot tables, arrays, lookups, index, advanced functions), Python, Tableau and SAP Information Steward; Improve processes in Billing systems using Boomi, SQL, SAP S/4HANA, BMI, Metranet, Postman and Salesforce; Define product vision, manage end-to-end product lifecycle, define acceptance criteria, create user stories and prioritize the sprint backlog leveraging Agile Frameworks and JIRA; Work on Proof of concept projects to migrate existing integration processes using SAP Cloud Platform and SAP Cloud Platform Integration; Create business and technical documentation, project plans and Data flow diagrams using Microsoft Office: MS Word, MS PowerPoint, MS Teams, MS SharePoint, MS OneNote, MS Visio. 10% travel required.


Travel: 10% travel required.


Internal use only: reference code lhrs4262



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

This position is eligible for the SAP Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Additional Locations:  

Requisition ID:  341346
Posted Date:  May 31, 2022
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bellevue, WA, US, 98004

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Nearest Secondary Market: Bellevue

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