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SAP Concur Senior Operations Specialist Job

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Date: May 23, 2019

City: Bellevue, WA, US

Company: SAP

Requisition ID: 216957
Work Area: Sales Operations
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3

Hiring Manager: Peter Elmgren

Recruiter Name: Bob Wheeler




SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.



Location:  Bellevue, WA


The SAP Concur Senior Operations Specialist Leads complex and cross-departmental/cross-unit projects. Provides leadership and team development, coaching, and facilitation; ensures the alignment of team priorities with broader best-run projects and programs in alignment with unit/SAP-strategy and initiatives. May be the in-house expert on business topics or specific technologies. Works on business issues or advanced complex technical projects requiring state of the art technical, industry or business knowledge and concepts. Directs the design, planning, and implementation of (business) development/change programs, policies, processes, standards and procedures or technologies. Approves change management initiatives and suggests enhancements to existing programs.


Strategy to Execution


  • Provide neutral & holistic view on organization/unit/area
  • Link unit/area specific goals and execution plans with the rest of the organization and overall company goals
  • Establish (co-) operational model within business unit in close alignment with internal and external stakeholders
  • Drive cross-unit initiatives in cooperation with other stakeholders
  • Act as trusted advisor in community, actively applying expert knowledge


Process Definition & Enhancement


  • Develops concepts and processes for continuous improvements of operational procedure, tools, processes, and content
  • Conducts assessments and reviews to actively contribute to improvement on process performance
  • Act as trusted advisor in community, actively applying PM expert knowledge


Day-to-Day operations

  • Inbound and outbound communication on senior management level
  • Supports senior management in monitoring and evaluation of KPIs
  • Guides tasks and processes of other team members
  • Acts as role model for team members from Associate to Expert level: gives feedback on skill development and training


Takes Team Lead Role from time to time


Experience & Educational Requirements:


7+ years of working experience, thereof 5+ in operations or related area

English: Fluent (Able to fluently understand and communicate verbally and in writing)


University degree or comparable experience

MBA or Ph.D. is an advantage


PMI certification or equivalent



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations :

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Operations Manager, SAP, ERP, Business Development, Operations, Technology, Sales