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SAP - Global Marketing Operations Manager

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



This role can be fully remote.


The SAP Concur Marketing Technology team is looking for an experienced Marketing Operations professional to drive optimization and improvement of SAP Concur’s lead flow and scoring processes on a global scale. You fulfill a critical role in bringing SAP Concur’s requirements to life within an advanced MarTech landscape.  


Strategic thinking, ability to uncover insights from data, and continuous testing and optimization will be essential to succeed. Our ideal candidate shows a strong passion for technology, process improvement and change management. A collaborative mindset is critical in building strong relationships across a highly distributed organization, along with ensuring alignment across multiple priorities for the organization.


Key Responsibilities

  • Optimize lead/account scoring (behavioral, firmographic, and predictive models) and lead/account routing capabilities
  • Drive evaluation and adoption of ABM and Predictive AI technology across global regions
  • Enhance existing 3rd party tool integrations with Marketo and SFDC
  • Troubleshoot and QA critical fault points within automation, workflows, and data integrity issues
  • Administration support for key MarTech tools
  • Proactively communicate with internal stakeholders throughout a project’s lifecycle to ensure alignment on key initiatives
  • Collaborate cross functionally to implement technology solutions that will scale, based on corporate goals and user feedback
  • Drive tool evaluations and enhancements together with Marketing stakeholders, the procurement organization, as well as global IT security
  • Translate business and tool integration processes into approved security documentation
  • Engage and build relationships with regional and corporate teams across SAP Concur Marketing and the larger SAP IT organization
  • Ability to translate business needs and requirements into technical capabilities to drive efficiencies and reach in marketing execution by 3rd party vendors and internal system administration teams
  • Drive adoption and enablement of key technologies and processes across various Marketing teams to gain maximum value of technology investments


Qualifications & Experience

  • BA/BS degree required
  • 2+ years Marketo administrative experience
  • Marketo Certified Expert preferred
  • 4+ years of relevant Marketing Operations/Automation experience
  • Strong relationship building and interpersonal communication skills
  • A team player with a professional attitude and service-oriented mindset
  • Excellent written and verbal communication skills with the ability to communicate with senior marketing and IT leaders
  • Highly motivated individual who is readily adaptable to changing market and organizational dynamics
  • Experience with ABM and Predictive AI (i.e. Demandbase, 6Sense) tools strongly preferred
  • Balance of high business acumen and exceptional technical skills and able to communicate advanced technical concepts to non-technical audiences
  • Strong project management skills, and manage multiple projects and deadlines
  • Strong ability to navigate ambiguity and manage competing priorities
  • Demonstrated marketing acumen, with clear understanding of its application to systems
  • Experience working with global business owners to define multi-country technical requirements
  • Natural curiosity and excitement to stay abreast with the latest marketing technology trends and best practices
  • A self-starter with solid attention to detail and ability to work under tight deadlines


#eastcoast #westcoast



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:308973 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: Virtual - USA

SAP - Global Marketing Operations Manager

Facility:  308973
Posted Date:  Dec 28, 2021
Work Area:  Marketing
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bellevue, WA, US, 98004

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Operations Manager, SAP, ERP, Operations, Marketing, Technology