Share this Job

Senior Product Manager - Concur TripLink - My Travel Network Job

Apply now »

Date: Jan 5, 2018

Location: Bellevue, WA, US

Company: SAP

Requisition ID: 167431
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Recruiter Name: Sacha Sarieddine


There is an incredible transformation happening in global business travel today. Industry data shows that up to 50% of employee business travel is booked outside of corporate travel systems, and this number is increasing  as suppliers attract business travelers with member only rates and airlines add GDS surcharges. . This poses a major challenge for travel managers: If they don’t have visibility to these bookings, they cannot enforce policy or provide their duty of care responsibilities.


Concur TripLink is solving this problem, extending the value of corporate travel programs to all travel and capturing up to 100% of travel reservations, no matter where they are booked. In this role, you will directly contribute to the success of TripLink by leading the My Travel Network product as well as cross-functional product initiatives. You will innovate the product to drive aggressive user adoption and reshape how business travel is managed in an industry that is becoming increasingly complex.


In the first 12 months you will deliver:


  • User Connection Service: As part of an agile team, you will scale TripLink for aggressive international growth. You will extend the connection service to deliver an enhanced user experience, provide new functionality and drive end user adoption.
  • My Travel Network: My Travel Network has been incredibly successful by allowing travelers to enroll in TripLink and connect all their travel programs with one click. You will build on that success by launching the next version of My Travel Network, which includes extending micro-services and allowing users to enroll in partner loyalty programs directly from My Travel Network.
  • Cross-functional product enhancements: You will help grow TripLink internationally in EMEA and APA, and drive future product innovations such as delegate/arranger scenarios, group bookings, and you will help create a more robust product by creating a seamless integration with other Concur products such as Meetings and E-Receipts.

    In order to accomplish this you will:

  • Drive the long-term vision for TripLink, influence externally and internally at all levels, and secure stakeholder buy-in.
  • Initiate a clear and actionable product roadmap, articulating the epics and features in the product backlog.
  • Lead cross-functional teams of Product, Engineering, UX design, and QA to deliver new features and functionality to market. Partner closely with Concur product teams across TripIt, Request, Locate, Meetings, E-Receipts, Online Booking Tool and TMC Services to deliver future TripLink functionality.
  • Develop a deep understanding of Concur’s platform and APIs. Influence the API roadmap based on a deep understanding of partner needs.
  • Manage, adjust for risk, prioritize the product backlog and inform product backlog trade-off decisions.
  • Establish, track & publish internal and external product success metrics.
  • Identify opportunities to innovate and drive end user adoption.

What do you need to bring?

  • Bachelor’s degree in computer science/engineering/business.
  • Industry experience in hospitality and travel is a plus.
  • At least 6-8 years experience in product/technical product management. A solid understanding of agile product management.
  • Strategic thinker with business acumen. You relentlessly focus on the right customer experience to drive the business.
  • Strong execution skills. You push projects forward with high quality and a sense of urgency. You are comfortable with ambiguity and put a clear path forward for the team to execute on.
  • A deep understanding of API’s.  
  • Strong cross-functional collaboration and influencing skills, with external and internal partners at all levels. 
  • Effective verbal and written communication skills.
  • Positive attitude and a team player.

    So who are we?

  • As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. Founded in 1993, Concur services are used by 37,000 clients representing 45 million users in more than 150 countries.
  • Your career at Concur is what you make of it. You can forge your own path, work in different offices, switch business units or solve a problem that no one has before. We’re inspired by change and by each other which is a major contributing factor to how we have retained the innovative culture that has created a market leading team of 4,800 colleagues.



To launch your career with an organization whose products have a real positive impact on peoples lives, apply today and see where your journey takes you.  #LifeatConcur #WorkatConcur


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations:

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Network, ERP, Engineer, Computer Science, Technology, Marketing, Engineering