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(Senior) Operational Excellence Engineer: SAP HANA as a Service Job

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Date: Jun 13, 2019

City: Berlin, BE, DE, 10178

Company: SAP

Requisition ID: 218849
Work Area: Software-Development Operations
Location: Berlin
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP HANA is SAP’s ground-breaking in-memory database platform. It provides a powerful foundation for existing SAP products as well as for new applications on device, in the cloud and on premise. SAP HANA’s cutting-edge technology for main memory, multi-core processing, and data management enables real-time analysis in combination with online transactional processing of business data. 
We want to strengthen SAP HANA’s position as a first-class cloud citizen, as the cloud and database as a service are gaining in importance. 
ABOUT SAP HANA as a Service (HaaS)
SAP HANA as a Service (HaaS) is a fully managed cloud service offering of SAP. We are looking for passionate and experienced (Senior) Operational Excellence Engineers to join our team of highly motivated cloud database developers. As an (Senior) Operational Excellence Engineer, the focus of your daily work will be to support our Operational Excellence and a Live Site culture of HANA services. You will be involved in designing and implementing of required processes to support and continuously improve this culture. You will coach available development and operations teams and management, too, to adapt and improve their habits to support this culture. SAP HaaS offering will be based on all major cloud platform providers.
Your daily work will not include operations tasks like working on CI/CD pipelines, administrative infrastructure tasks or similar. Experience in that area is preferable but not required. 
Within our team, we practice a trust-based working model. If you need to work from another location on a temporary basis, or during different hours you can do so given your team’s and manager’s agreement. 
Involved development, operations and management teams are located around the world of SAP locations. You will work with them mainly remote. 

• University degree in computer science or related areas with excellent grades  
• Strong analytical skills, team player with excellent soft skills 
• Strong skills in quality and process management 
• Strong experience in cloud Live Site culture and Operational Excellence methodologies  
• Skills in coaching teams of development, operations and management 
• Very good communication and presentation skills in both German and English 

• Hands-on experience in Site Reliability Engineer’s mindset and the DevOps principles  
• Hands-on experience in cloud platforms, cloud infrastructure and cloud technologies 
• Experience in IT-Service-Management (ITSM) and Capability Maturity Model (CMM)  

2+ years of related professional experience.



Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.


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