(Senior) UX Researcher - Research and Solutions - Business Process Intelligence (m/f/d)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

We are looking for a passionate Senior UX Researcher to support our User & Product Insights team establishing a department wide UX Research practice and running UX Research projects on different abstraction levels - from usability testing to high-level strategic design validations. 
Be part of the backbone of our research efforts by actively building and maintaining processes, principles and guiding large scale research efforts across the organization. 

What you’ll do

• Drive and conduct strategic UX research projects 
• Share research findings and ensure UX Research exposure to stakeholders and delivery teams
• Partner with Product Managers and Product Owners to help clarify early pipeline proposals for product backlogs
• Mentor and inform designers, teams and stakeholders on methodologies that encourage use of research
• Adopt and add to research best practices and actively seek opportunities to improve processes and methods employed
• Establish, maintain and evangelize best practices for UX Research
• Establish an analytics practice and guide stakeholders on establishing user-relevant KPIs
• Actively participate with design reviews, offering a researchers' perspective on design decisions and advocating for users' POV in decision making. 

What you bring

• 3+ years of experience as a User Experience Researcher
• Experience conducting user experience / design research for complex experiences 
• Working with both quantitative and qualitative data in relation to design research with knowledge in knowing when to apply those methods
• Handling multiple concurrent studies while proactively seeking research opportunities and consulting with various stakeholders
• Great communication and storytelling skills
• You’ve worked with Enterprise / B2B users and customers or/and in data analysis/visualization projects (preferred but not mandatory) 
• Graduate degree in Human Factors, HCI, Design, Cognitive Science, Psychology, Anthropology, or related field (preferred but not mandatory)

Meet your team
Building on the intelligent enterprise strategy, SAP Signavio  set out to support and accompany SAP customers in navigating through their digital transformation by helping them understand and improve their business processes.
The User & Product Insights team is part of the Research and Innovation group positioned in the engineering department to run UX Research and Strategic Design initiatives across the SAP Signavio product portfolio. We are well connected with all teams in the LoB to work collaboratively and reduce silos.

#SAPBPICareers #businessprocessintelligence #signavio #bpi

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
 

Requisition ID:333808 | Work Area: Software-Design und Entwicklung | Expected Travel: 0 - 10% | Career Status: Berufserfahren | Employment Type: Vollzeit, unbefristet or Part-time  | Additional Locations: Virtuell - Deutschland or any other location in Germany