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Technical Writer (f/m/d) - IT Architecture (Senior) Specialist

Datum: 29.12.2020

Standort: Berlin, BE, DE, 10178

Unternehmen: SAP

Requisition ID: 266902
Work Area: Information Technology
Location: Berlin/ St. Leon Rot/ Walldorf/ Dresden
Expected Travel: 0 - 10%
Career Status: Berufserfahren
Employment Type: Part time or Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Summary & Role Information:

We offer remote work and flexible working hours. You enjoy a healthy work-life balance and be part of a diverse workplace culture. Whatever your goals, we want to make sure you reach them.

As a Technical Writer (f/m/d) you take ownership of our documentation including technical articles, tutorials, white papers and operational guides for SAP’s Converged Cloud Team. 

This includes responsibilities as follows:

  • Learn about new software features from our developers and translate them into technical documentation to accelerate customer adoption and to ensure the best possible customer experience.
  • Collect use cases, user stories and general feedback to enhance the usability of our documentation and to prepare the content for our platform marketing.
  • Assist the team with creating templates und guidelines for publications to streamline our communication processes, define standards (e.g. establish common domain vocabulary to be used across the platform), improve the quality and to enhance our content management.
  • Analyze and implement operational best practices and product updates to continuously improve our documentation.

Motivation to help with presentations, newsletters, announcements and blog posts would be a plus.


Experience/ Role Requirements:

  • Experience in writing technical software documentation for a technical and business-oriented audience
  • High proficiency in English is a must (fluent or native level)
  • Technical background or education to understand new features and software services
  • Experience with public clouds (e.g. Amazon Web Services, Microsoft Azure, Google Cloud Platform) is a plus
  • Strong communication skills, ability to work in a rapidly changing team environment, ability to work both independently and as part of a team, very structured mode of working, high level of commitment and reliability, detail-oriented, self-motivated, creative, fun working in a multinational team.


About the Team / Brand / Line of Business:

Our team is the heart of SAP Converged Cloud – the unified global Infrastructure-as-a-Service (IaaS) platform for SAP products based on Kubernetes and OpenStack. Please find more information about what we are doing on


Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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