Solution and Product Management

Product Specialist (Associate) (f/m/d) - Innovation and Customer Engagements, SAP Process Automation

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you`ll do


We want to build software that customers love to use. For that, we need to work closely with users and customers, understand their challenges, help them with early adoption and continuously thrive for improvement. Join our team and help us lift Process Automation to the next level.


Your responsibilities as Product Specialist (Associate) (f/m/d) - Innovation and Customer Engagements also include the following:

  • Identifying target customers across all regions and industries 
  • Establishing trustful relationships with different customer stakeholders in IT and Business 
  • Understanding and identifying different customer user personas 
  • Run Demos, User Interviews, User Case deep-dive sessions 
  • Delivering valuable customer feedback to all stakeholders in the product organization 
  • Planning and delivering first-class customer engagement programs along the product development process 
  • Deliver customer success stories 
  • Building a strong network within the SAP Sales, Service, Support, and Engineering Unit as well as within the SAP Partner Network 


What you bring 


  • 3+ years of professional working experience in a Sales, Consulting or Product Management environment
  • Confidence in interacting with customer stakeholders of all levels – including executive level
  • Excellent communication skills and passion for working with customers every day 
  • Experience managing multiple projects simultaneously, multi-tasking and collaborating with cross-functional teams
  • Resilience and willingness to adapt to a fast-changing environment 
  • Strategic, creative, optimistic and flexible mindset
  • Fluent English language skills oral and written, Good German language skills oral and written are a big plus and additional languages are advantageous


Meet your team 


Business process automation is entering a new era: The age of Hyperautomation. For SAP the world market leader in Enterprise Software and Germany’s most valuable company, it is one of the most strategic areas of investment. Join a diverse and thriving team of engineers, product managers, go-to-market specialists and designers to build SAP’s new offering for hyper-automation.



We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 338056  | Work Area: Solution and Product Management  | Expected Travel: 0 - 20%  | Career Status: Professional  | Employment Type: Regular Full Time    #LI-Hybrid

Requisition ID:  338056
Posted Date:  Jun 24, 2022
Work Area:  Solution and Product Management
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 20%

Berlin, DE, 10178

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