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Business Development Rep - Customer Experience (CX)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



Purpose and Objective:


SAP America, Inc. seeks a Business Development Specialist to support our Customer Experience (CX) line of business, which consists of Commerce, Marketing, Service, Sales, and Customer Data Cloud products.  Candidate should ideally be located near any of our North America hubs, currently working remote but long term would ideally be an office based position. Responsible for responsible for driving new and incremental pipeline (sales qualified leads and opportunities) production for the SAP Customer Experience solutions portfolio.



Expectations and Tasks: 


  • Responsible for the development and execution of new Demand Generation strategies for the SAP Customer Experience line of business.
  • Works in close collaboration with the SAP Customer Experience Accounts Executives, as well as SAP’s peer cloud lines of business and industry Demand Management Executives to drive new and incremental pipeline or sales qualified leads and opportunities for the SAP Customer Experience solutions portfolio
  • Assess target markets and accounts, identify prospects and conduct intelligence gathering to identify the best possible communication strategy to maximize chances to attract prospects’ interest and create an early sales relationship with them.
  • Help position our competitive advantage for prospects to leverage the SAP Customer Experience solutions to drive customer business outcomes.
  • Align work streams with prospects and SAP Customer Experience Account Executives to develop and coordinate a unified demand generation framework.
  • Demand Generation plan development, documentation, and communication, ensuring transparency to all stakeholders.
  • Make use of best practices to create repeatable demand generation successes.
  • Participate in, organize and support strategic and innovating Demand Generation initiatives or projects with moderate supervision, as directed by management.



Education and Qualifications/Skills and Competencies:


  • Bachelor's degree in Computer Science, Engineering, Math, Business Administration, Information Systems or a related field of study.



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:311782 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Business Development Rep - Customer Experience (CX)

Facility:  311782
Posted Date:  Nov 12, 2021
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Birmingham, AL, US, 35243

Nearest Major Market: Birmingham

Job Segment: Business Development, Customer Service Representative, ERP, Developer, Sales, Customer Service, Technology