Human Resources

HR Service Associate - Portuguese Speaker (2 openings)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

About the Role

This role will mainly provide HR support to SAP employees based in Americas region.

This HR Associate’s day to day task will include handling HR related questions via a ticketing system, email, chat and on the phone and by researching answers in our Knowledge Database (KB). 

HRdirect Associates are responsible for meeting the established service level agreements while focusing on delivering quality customer service to the employee base, responsible for keeping KB up to date.

Performs administrative and transactional tasks that are associated with HR processes. Supports assigned projects.


Essential qualifications

Graduate of Bachelors Degree

2-3 years of relevant professional experience

Previous experience in HR not required but experience in Shared Services environment is an advantage

Excellent verbal, written and interpersonal communication skills

Self-starter and capable to taking initiatives and can work with minimal direction

Ability to handle changing priorities and use good judgment in stressful situations

Strong organizational and analytical skills

Strongly possesses a “can do” attitude

Committed and enthusiastic team player

Thrives in challenging and fast-paced environment


Preferred Qualifications

Basic process improvement and project management skills

With excellent understanding and focus on customer experience


Language Requirements

Portuguese and Spanish Language Proficiency equivalent to native

Excellent oral and written skills in both English and Portuguese

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 336391  | Work Area: Human Resources  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid

Requisition ID:  336391
Posted Date:  Jun 3, 2022
Work Area:  Human Resources
Career Status:  Graduate
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Buenos Aires, AR, B1605DII

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