Intern, Sales Operations (Pasante) Job

Requisition ID: 235358
Work Area: Sales Operations
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

ROLE DESCRIPTION

GSO Operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all GSO areas (incl. License, Cloud, Services, and Education Sales) and in close alignment with related lines of business (incl. HR and Finance).

Shared Services Team within Global Sales Operations has the objective of standardizing and simplifying sales related processes and information across the globe. Key stakeholders are Operations and Sales teams, as well as regional, MU and LoB COOs. Services delivery should occur in standard, scalable, and often automated ways. 

As an intern, you support the execution of transactional activities, actively working to improve relevant processes critical to business success. You also support the efforts of a project team and at times may lead a project. Supports flawless execution to meet project expectations & deadlines.

EXPECTATIONS AND TASKS

Sales Operations Business Partner roles are successful when optimizing productivity, raising the quality of the respective support/tasks performed and increasing (internal) customer satisfaction.

General role tasks and requirements:

• Standardization: Identify best practices related to sales related information format and distribution and implement them across the regions. Continuously look for ways to improve reports and make sure that the right people are receiving the right information in the right time to take the most accurate business decisions.
• Strategy to Execution: Support development of area specific strategy, execution and operational plans. Support monitoring of specific goals (scope, quality, budget, time) to make sure process and product quality goals to are met.
• Support scale: Apply standards and execute defined tasks, leveraging best practices and learning from senior peers. Volunteer your outside-in perspective to provide suggestions to optimize business services tasks. Produce virtual or hands-on enablement mechanisms that enable end-customer autonomy where appropriate. Support knowledge management activities (coordinate, format and share knowledge) to increase speed and effectiveness.
• Stakeholder Communication & Support: Respond to internal stakeholders and support peers. Ensure follow-up for efficient closure of requests. Learn to communicate effectively in a virtual - often workflow or email-oriented - set-up towards successful outcomes. Build on learnings and share successes with peers to enable joint progress.
• Execute with speed & quality (as per related agreed service level agreement – SLA): Deliver repetitive tasks with attention and focus. Execution may vary in nature based on business priorities and ongoing projects.
• Ensure data stewardship including data enhancements and maintenance. Learn how to run reports, track progress, and identify opportunities for data quality improvement.

 
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• Must be a student in the field of Computer Science, Business Administration with a focus in IT, Technology and/or related studies
• Preferably 2 years from graduation
• English: Fluent (Able to fluently understand and communicate verbally - quick to learn)
• Microsoft Excel Knowledge (including macros)
• Customer Focus
• Innovative Thinking
• Quality Focus
• Teamwork & Collaboration
• Analytics Capabilities

 
Duration: Up to 18 months
Location: SAP Argentina Panamerican Building - Buenos Aires, Ingeniero White 4546, Munro, Partido de Vicente López
Positions: 2 Openings
 

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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