Share this Job
Solution and Product Management

Senior Product Owner - CX Cloud Operations



Requisition ID: 289029
Work Area: Solution and Product Management
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Platform & Automation team within CX Cloud Operations defines and delivers cloud operations services to customers and internal users. The aim is to automate all aspects of cloud operation services for different CX products. We are looking for enthusiastic engineers and innovators who are passionate about technology, fascinated by its unlimited possibilities and can join us in our journey to help every customer to become a best-run business.

Core Responsibilities

As a Senior Product Owner you will be responsible for those services. Your job will include: 

  • Work closely with customers, stakeholders, and product management to shape the strategy for evolvement of operations service
  • Translate customer requirements and feedback to development team and shape product backlog
  • Plan and make roadmaps about the future of the operations service and ensure their on-time delivery
  • Actively seek for new opportunities to evolve services
  • Partner with development manager who is leading the development team and is jointly accountable for delivery of the goals of the product
  • Collaborate with other product owners in SAP and seek integration points and new scenarios for operations service
  • Recommend product improvements based on analysis from data and customer feedback
  • (Optional) Present the product at different forums, conferences, and events.

A Successful Candidate requirements


  • BS degree in Computer Science, a related technical field, or equivalent practical experience.
  • Experience in a product role within Software/Technology industrypreferably delivering complex cloud native projects in short release cycles
  • Understanding cloud concepts like – microservices, API first approach, distributed systems and others
  • Knowledge of multiple functional areas including development and UI/UX
  • Proven ability to plan, manage, track, and deliver on commitments
  • Ability to handle multiple competing priorities in quickly changing environment
  • Ability to quickly build UI mockups or code a simple PoC to prove a new feature
  • Familiarity and experience with different cloud IaaS and PaaS layers like – Azure, AWS, Kubernetes and/or others
  • 8 – 10 years of relevant experience in software development with 3 - 4 years in product management.
  • Fluent written and spoken English
  • Positive mindset, team player. 



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Senior Product Owner - CX Cloud Operations

Facility:  289029
Posted Date:  Jul 14, 2021
Work Area:  Solution and Product Management
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Chengdu, CN, 610041

Job Segment: Operations Manager, Cloud, ERP, SAP, Operations, Technology