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Sr Account Executive - Customer Experience (CX) - Customer Data Platform (CDP)

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Date: Feb 23, 2021

City: Chicago, IL, US

Company: SAP



Requisition ID: 276331
Work Area: Sales
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.



  • Manage the full sales cycle and interact with Customer Experience AEs and SAP Industry AEs
  • Lead compelling presentations of Customer Data products and vision to a broad range of audiences from c-level executives to individual contributors
  • Bring strong expertise in Value Selling especially in the Market Categories of Customer Identity Access Management, Consent Management and Customer Data Platform.
  • Develop expansion opportunities from our existing customer base and land new target accounts
  • Come with a strong “HUNTER” mindset that will support our vision of LACE (Land, Adopt, Consume and Expand).
  • Provide timely, accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities
  • Leverage and coordinate cross-functional internal teams (CX specialists, Pre-Sales, GTM, Partners, Product Marketing, Product) to efficiently navigate complex sales cycles


  • Experience in working into pure cloud sales motion while providing strong focus on New Business but also a strong mindset on how to growth existing business.
  • Strong expertise into the Customer Data Domain which will be needed to assess opportunities and advise customers into a proper digital transformation:
  • Understanding of Old CRM Platforms that were used to “Create the single source of truth” and be able to provide a proper digital transformation journey to those customers
  • Strong understanding of Self-sovereign identity as an emerging category
  • Clear consultative selling experience with deep understanding of matching customers’ AS-IS Landscape into the TO-BE Landscape
  • Able to consult customers into integration strategy which goes across the Customer Data Domain (API based approach, Lo-Code / No-Code, etc…)
  • Able to consult customers by designing Customer specific Journeys that are mapped into our value proposition (Starting with building a PII Profile, Enriching that with Structured and unstructured data, applying data regulations, etc..)
  • Able to consult mapping Digital Data Points with Physical touch points (basic knowledge of IoT is required)
  • Strong expertise into the Digital Marketing Domain and knowledge of Commerce Category
  • Help Customers shaping a proper end-to-end Marketing Transformation specially into the processes of Defining PII Data Strategy (Onboarding, Registration, Progressing profiling, management).
  • Able to extend the value proposition of a classical marketing journey with the aspect of “Customers/Consumers being in control of their data”
  • Able to understand customers complexity examples Multi-Brands and Multi-Countries situation and how to best advise
  • Able to extend the value proposition of a Commerce Transformation through an Data Driven personalization journey
  • 5 to 10 years of experience in a quota carrying role at a SaaS provider, with a proven record of over achievement
  • Preferred requested experience in Cloud Native SAAS companies
  • Excellent written and verbal communication skills
  • Deep understanding of the digital marketing eco-system and industry and key players
  • Ability to thrive in a constantly changing and evolving work environment
  • Unwavering commitment to be successful and constantly develop your career
  • Intellectual curiosity and high ambition
  • Business level English: Fluent
  • Local language: Fluent, Business Level





Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: Virtual - USA

Nearest Major Market: Chicago

Job Segment: Database, ERP, SAP, Cloud, Technology, Sales