Release Advisor

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Job Description 

The Readiness@Scale team accelerates product innovation success through a personalized frictionless experience via scalable and engaging release readiness tools. 

Within the Essential Adoption Services & Adoption team and as an established institution in the customer lifecycle, Readiness@Scale Advisors are product innovation experts who: 

• Work with customer-facing collaborators to ensure their customers are empowered to be prepared and ready to consume new functionality  

• Create a positive & consistent customer experience with innovation and change 

• Expand opportunities for intelligent communication between customers, externally-facing teams, and product development 

To ensure stakeholders (internal users,, partners, customers) are: 

• Informed and educated about upcoming product lifecycle changes 

• Knowledgeable about tools and resources available 

• Prepared to consume innovation via their own proactive programs and processes 

Team members focus on:  

• Repeatable and scalable processes based on feedback and data 

• Internal relationship building and collaboration 

• Content collection, cataloging, curation, alignment, improvement, and communication 

Advisors are: 

• Product-Focused, Innovation-Aware 

• Hub for Readiness Collaboration  

• Bridging the Gap Between Customer perspective/preparedness and technical content 

• Thought leader on What "Being Ready" means 

Key Responsibilities and Tasks 

• Resource and Experience Curation 

• Maintenance of Readiness Team Resources (Navigators, Kits) 

• Facilitation of Team Communication Channels and Promotional Material 

• Release functionality review and support 

• Enabling Preparedness Internally 

• “Readiness as a Skill” Training and Advisory 

• Alignment of Readiness Process and Tools across products 

• Driving Release Adoption Externally via tools and internal collaborators  

• Fluent in English, both written and spoken. 

• Functional knowledge and experience with SAP solutions. Knowledge in S4 would be a plus.  

• Ability to communicate effectively with individuals at all levels, internally and externally, with appropriate discretion where required. 

• Strong presentation skills both in creating and delivering presentations for varying audiences. 

• Problem-solving aptitude with a results-focused customer-centric mindset. 

• Ability to deliver results, work independently, and take ownership to drive topics forward. 

• Experience in SAP Build, SAP EnableNow, or similar development tool is nice to have 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 406295  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.