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Services Sales Manager

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Services Sales Manager has full accountability for development and management of high-performing sales team, owning and driving business growth in a designated industry/territory, driving team to achieve and exceed business targets. As a people manager he/she facilitates team development and sets high-performance standards and strategic priorities, ensures success of each team member. As a first-level sales leader he/she is responsible for business development and value-based market penetration strategies ensuring customer, partner and SAP Services success.


Team Management
• Structure development and effective management of Effective Services Sales team
• Building a world-class sales team by recruiting a high calibre sales talent
• Motivates and empowers the sales team, resolves conflicts, removes barriers and drive innovation
• Develop and manage employees' growth and skill sets
• Drives individual growth and development of sales team, setting objectives, performance standards and priorities, coaching and acting as role model on sales approaches and account leadership
• Identifying and supporting  teams’ development needs  in strategic areas


Sales Management
• Driving growth and reliable execution within a designated Territory or Accounts assigned to members of his/her team
• Active support and if needed, involvement in entire Sales Engagement
• Achieving or exceeding business targets (order entry, revenue, and profitability)
• Own team performance and drives each sales team member toward expected quarterly and annual sales objectives
• Lead the sale of the complete Services portfolio (according to defined Sales bag)
• Be a Trusted Advisor and "Talk Business"
• Drives team towards expected market penetration and customers/partners satisfaction levels
• Management of account/territory planning and accurate forecasting
• Implement business strategies to ensure customer success driving revenue targets
• Enforce strategic selling across own unit / country / region Ensures disciplined sales methodology application across team, resulting in consistent and accurately forecasted financial results
• Introduces strong sales processes to ensure adequate pipeline of opportunities and demand generations for sustainable growth   


Stakeholder Management
• Facilitate alignment between services and license-sales for effective Account Planning and Strategy
• Liaison within internal stakeholders within different Lines of Business
• Establish and maintain powerful long-term relationships with clients’ C-Level stakeholders/buying centres
• Effective management of the relevant partners


Transformational Leadership
• Communicate a clear vision
• Set demanding goals and empower accountability
• Actively establish relationships characterized by mutual respect and trust
• Encourage people to continuously question the status quo and activate their creative and innovative skills
• Act as a role model, show authentic behaviour, demonstrate best practices and encourage team members to share experiences, celebrate success, promote SAP as a great place to work


Leadership Experience
• 5+ years in sales leadership positions within enterprise software and services industry
• Strong leadership and people management experience of mid-size sales teams
• Proven ability to build, develop and drive high-performing teams
• Experience in leading virtual teams cross-border
• Experience in managing and solving conflicts


• Bachelor or Master's Degree (MBA would be advantageous)


Professional Training & Certification

• Training in Acting as a Manager (e.g. leading a team, cascading strategy, people development, internal processes & tools, sales process methodology)


Language Requirement
• English: Fluent


Key Success Factors - Quantitative
• Team’s objectives delivery within defined budget
• Completion of performance planning/review including development planning for the team


Key Success Factors - Qualitative
• People management and people development targets
• Manager’s business development targets related to sales bag and innovations portfolio
• Deliver and support a reliable forecast according to Services Sales Organization methodology


We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:309023 | Work Area: Sales | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: Virtual - Ireland

Services Sales Manager

Facility:  309023
Posted Date:  Jan 16, 2022
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 70%

Dublin, IE, D24Y99R

Job Segment: Sales Management, ERP, Business Development, SAP, Sales, Technology