SAP Concur Customer Success Partner Senior Advisor (m/f/d)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


SAP Concur Germany is hiring!   
We are a diverse and inclusive team where your uniqueness will be valued and we are looking for varied backgrounds to enhance our team capabilities. So whether you're a working mum, in need of flexible hours, shared roles or safe spaces, or are part of a minority, know that we have your back. We want you to feel at home in your work, no matter your circumstances!  
Join our diverse team of complementary temperaments and various skill sets – such as travel industry, spend management, hospitality or software background.
We are looking forward to welcoming you!


•    Managing the life cycle of our large enterprise customers
•    Achieving (sales) growth & renewals objectives 
•    Achieve client satisfaction objectives 
•    Achieve client retention objectives
•    Identify opportunities for expansion, migration, retention and customer satisfaction.

•    Responsible for developing problem resolution that optimizes company profitability while maintaining client retention.
•    Developing and conducting business reviews & value conversations  with clients
•    Work to cultivate and expand existing business relationships through frequent communication and client visits. 
•    Work with clients at various stages of maturity and developing net new client relationships
•    Ability to successfully leverage ideas across clients and industries 
•    Partner with Sales Executives to establish strong relationships with executives and senior contacts .
•    Work with Marketing, Solutions Consulting, Product Management, Field Services and Legal to maximize revenue 
•    Complete and execute account plans, prepare and deliver presentations, proposals and sales contracts.
•    Identify and execute business strategy for assigned segment. Work cross-functionally to execute on individual client strategies. 
•     Identify and prioritize client issues/concerns; coordinate with appropriate internal departments to provide response and/or solutions. 
•     Ensure the best interests of both clients and Concur are being fairly and objectively represented.


Education, Experience & Training required:

•    Ability to integrate into a flexible, motivated & diverse team 
•    Team player with customer first mindset &  open minded personality
•    Flexible & creative working style to adapt to constant changing market environment
•    BA/BS degree is a plus
•    5+ years experience - managing client relationships 
•    2+ years sales experience with revenue target and responsibility is a plus
•    Motivated to advance growth in entrepreneurial, rapidly growing tech company
•    Organized and analytical decision making capabilities
•    Finance or Travel industry experience a plus
•    Project management experience a plus
•    German (C1) and English language skills mandatory


Get a first impression:


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 347033  | Work Area: Sales  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: Virtual - Germany #LI-Hybrid

Requisition ID:  347033
Posted Date:  Jul 20, 2022
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Eschborn, DE, 65760

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