Share this Job

SAP NS2 Network Operations Engineer-Herndon-20171 Job

Apply now »

Date: Nov 3, 2018

City: Herndon, VA, US, 20171

Company: SAP

Requisition ID: 197391
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP NS2 Network Operations Engineer-Herndon-20171



SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a U.S. Person; NS2 does not offer Visa sponsorship for this role

All internals must have manager’s approval to transfer


The Network Operations Engineer will be responsible for the overall evaluation, design and daily operation of the Enterprise Network Infrastructure.  This role serves as a "hands-on" senior level network engineer who evaluates complex network-computing system requirements and then designs, implements and maintains the most efficient solutions.  This role will develop technical standards, identify and evaluate new products, interface with vendors to purchase new hardware and software, and collaborate with other IT teams to provide guidance to resolve network issues.  The Network Operations Engineer will be directly responsible for the installation, configuration, upgrade, patching, maintenance and monitoring of the Network across the entire SAP NS2 Enterprise, while ensuring compliance to various security and encryption protocols for U.S. national security. Key deliverables for success will be: ensuring 100% availability of the network; implementing fault and performance management; enforcing corporate network, system and application security procedures.


  • Create, implement and document the following processes for Network Infrastructure:
    • performance monitoring
    • problem troubleshooting / helpdesk response
    • utilization, availability and growth patterns (capacity planning)
    • landscape design, configuration and standards
    • 24/7 support, escalation and SLA models
    • IMAC (installation, move, add, change) services for network components
    • change management methodology and communication strategy
  • Provide L3/L4 response to all trouble reports related to the Network Infrastructure
  • Perform/coordinate incident diagnosis, corrective action, and root cause analysis
  • Oversee the configuration, testing, installation, modification, and servicing of all network communications components (switches, routers, circuits, wireless, VoIP, etc)
  • Independently organize work requests based on departmental priorities and system criticality
  • Manage vendor relationships required for the evaluation, installation, modification, upgrade, repair and preventative maintenance of Network Infrastructure components
  • Function as a Network Operations Subject Matter Expert (SME) and consultant to other Infrastructure groups (Cloud Operations, Security, etc).
  • Plan, lead and perform comprehensive systems analysis and design activities including development of detailed functional requirements for new network infrastructure solutions
  • Maintain responsibility for end-user (customer) satisfaction



  • Bachelor’s Degree in Computer Science / MIS / Information Technology, or equivalent experience in Information Security, Information Technology, or related technical discipline
  • Minimum 7 years Information Technology experience
  • Minimum 4 years networking / telecom experience in fast-paced environment
  • Hands-on experience with multiple network-computing hardware components including routers, switches, firewalls, load-balancers, VPN, etc.
  • Working knowledge of TCP/IP and related networking protocols 
  • Experience with telephony, desktop operating systems and server environments desirable
  • Strong organizational skills and prior experience in a similar role as a Sr. Engineer, Lead or Architect
  • Advanced experience in developing, evaluating, and implementing network information security architectures, technologies, standards, and practices to secure applications and IT systems
  • Experience with the operation of firewalls, Intrusion Detection Systems, and 24x7 monitoring of these networks
  • Advanced experience with enterprise and data center security policy design and deployment
  • Flexible, self-motivated, and able to work independently in a fast paced environment
  • Excellent communication skills and the proven ability to work effectively with all levels of IT and business management.
  • Skill in preparing and making written and oral presentations of complex technical nature.
  • Demonstrated leadership skills and ability to coordinate multiple tasks
  • Experience in a lead role on a technical team of at least 4 people



  • Proficient level UNIX computer skills; Basic Scripting: Perl, Python, Shell
  • Professional industry certifications in area of expertise.
  • Mastery of Traffic Engineering Mechanisms/Techniques and state-of-art applications; BGP, OSPF, Policy Based Routing, L2/L3 VPN, CoS, QoS, F5 LTM, SSL VPNs, GETVPN, Gigamon
  • Certification such as CCNP, CCSP, CCDP or CCIE R&S/Security
  • Expert with Cisco Line of Products, with focus on N7K/5K & N9K, ASRs, VPC, VRF,
  • F5 TMOS operating system (with a focus on Viprion product line and advanced iRule configurations).
  • Linux experience with the following platforms: Suse, RedHat or CentOS
  • Experience with tools like SolarWinds, Cisco ISE/ACS, MRTG, NetFlow, PuTTy, and Wireshark
  • Familiarity with Next Generation firewalls, specifically Palo Alto and Cisco ASAs
  • Experience with integration of SEIM tools
  • Knowledge of Best Practice and security guides (ex. NIST 800-53 rev 4)



  • Ability to travel by air/car/train to other locations within the United States (0- 10%  travel)
  • Ability to lift 50 lbs. unassisted
  • Ability to hold and manipulate small tools


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Nearest Major Market: Washington DC

Job Segment: Operations Manager, Network, Telecom, Telecommunications, SAP, Operations, Technology