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Information Technology

SAP NS2 Sr. Site Reliability Engineer-Herndon-20171

Requisition ID: 290612
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP NS2 Sr. Site Reliability Engineer-Herndon-20171




SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.


Only local candidates to Metro DC will be considered. 

Must be a U.S. Person; NS2 does not offer Visa sponsorship for this role; All internals must have manager’s approval to transfer.


Operations & Site Reliability team ensures that SAP NS2’s services, both internally and externally- visible systems, have availability and uptime appropriate to customers’ needs in addition to a fast rate of improvement while maintaining an emphasis on security, capacity, and performance.


Site Reliability Engineers focus on optimizing release deployments, maintaining secure cloud infrastructure, and handling day-to-day operational. They are also responsible for ingesting new solutions and products downstream from the Build/Automation organization and using a wealth of monitoring and logging tools to solve a broad spectrum of issues. Post- mortem and proactive identification of potential issues factor into iterative improvement.


Operations and Site Reliability’s culture of diversity, intellectual curiosity, problem solving, and responsibility are the keys to its success. Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think differently and take remediation of issues across the finish line. We promote teamwork and group-based troubleshooting and offer an environment that provides support and mentorship to learn and grow.

Behind everything our customers see, the systems maintained by the Operations and Site Reliability team keep it secure and running. We make SAP NS2’s product portfolio available. We’re always trying to ensure our customers have the best and consistent possible experience. 




General Responsibilities


  • Setup, monitor and maintain DevOps cloud based SAAS products and solutions involving microservices, cloud, and containers.
  • Maintain security and data privacy, ensure compliance, and perform required security, compliance and performance tests
  • Work with architects on deployment architecture, security and CI/CD and then implement these on NS2’s cloud environments
  • Setup and maintain Kubernetes clusters on cloud environments.
  • System troubleshooting and problem solving across platform and application domains
  • Analyze and solve operational issues, and respond to incidents
  • Experience working with appropriate complex systems administration, database administration, and landscape maintenance
  • Experience maintaining the integrity and security of servers and systems
  • Experience developing and monitoring policies and standards for allocation related to the use of computing resources
  • Conduct root cause analysis and implement continuous improvements
  • Experience in developing and implementing testing strategies and documenting results
  • Work in a diverse environment and cross-train with other global team members
  • Evaluate new technology options and vendor products




Must be in commutable distance to our Herndon, VA location and will be expected to work in the office when needed. 


Expertise with source code management such as SVN, GitHub or GitLab

  • Experience with binary resource management tools such as JFrog Artifactory or Harbor
  • Strong background in Linux/Unix administration
  • Expertise with building, implementing, and/or supporting monitoring tools
  • Experience deploying high volume applications in Google Cloud Platform, AWS or Azure using automation.
  • Expert understanding of web services, networking, virtualization, and internet protocols
  • Ability to multitask and handle various projects, deadlines and changing priorities
  • Excellent communication and prioritization skills
  • Expertise with security fundamentals as they pertain to SaaS Multitenant Application systems
  • Strong interpersonal, presentation, and customer service skills
  • FedRAMP security fundamentals


Desired Qualifications


  • Experience deploying, monitoring, and maintaining SaaS based products and solutions
  • System troubleshooting and problem solving across platform and application domains
  • Evaluate new technology options and vendor products
  • Ensuring critical system security through the use of best-in-class cloud security solutions.
  • 3+ years of experience with automation orchestration, and configuration management tools such as Chef/Ansible, Terraform and Jenkins/Concourse
  • 3+ years of experience with Docker and container orchestration using Kubernetes
  • 3+ years of experience with infrastructure as code environments, including any activities around automated server or network configurations, large-scale software deployments, and monitoring and testing
  • 3+ years of experience in a DevOps role in projects involving Java, NodeJS, J2EE, messaging, Microservices and Containers for complex, scalable, SAAS or enterprise grade products
  • 3+ years of experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
  • Exposure to and understanding of troubleshooting IP networks and application stacks
  • Ability to work with distributed teams in a collaborative and productive manner
  • Strong problem solving, analytical, design, architecture, decision-making, and communication skills.
  • Self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities
  • Experience with Cloud Foundry




  • BS/BA degree in Computer Science, Management Information Systems, or related IT discipline preferred
  • ALLOWABLE SUBSTITUTION: An additional four (4) years of experience can be substituted for a BS or BA degree
  • 8+ years of experience




Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

SAP NS2 Sr. Site Reliability Engineer-Herndon-20171

Facility:  290612
Posted Date:  Dec 30, 2021
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Herndon, VA, US, 20171

Nearest Major Market: Washington DC

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