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SAP Concur - Integration Technical Consultant Job

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Date: Jan 11, 2019

City: Hong Kong, HK, HK

Company: SAP

 

 

Requisition ID: 205574
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Position Description:

The Integration Technical Consultant’s role is to install, configure, integrate, and test SAP Concur software for SAP Concur Hosted implementations. Responsible for the technical configuration of customer specific environments, including all integration interfaces and technical settings. Working in tandem, and collaborating with, the project manager and the SAP Concur Project Team, the Integration Technical Consultant completes project milestones, builds the environments, provides client knowledge transfer, assists in integration work, and transitions the client to their Production environment.

 

Responsibilities:

  • Maintain all environments throughout the lifecycle of an implementation (Test, Development, Production)
  • Ability to lead client training and knowledge transfer sessions
  • Configure all interfaces ERP, Employee, Credit Card, EFT
  • Perform general issue troubleshooting and resolution, including escalations to Development
  • Communicate "best practice" recommendations based on prior experiences, and effectively troubleshoot and solve client issues caused by unique client circumstances or software/hardware issues
  • Support client’s testing cycles – research complex customer problems, issues, and circumstances and provide recommendation, alternatives and risk assessments to project manager
  • Responsible for the version control of testing environment
  • Responsible for the migration of configurations to production
  • Liaison with client team members and SAP Concur internal resources to ensure understanding and clear communications
  • Ensure completion of deliverables, managing schedules, meeting milestones, and ensuring creative/technical success
  • Develop and maintain technical product knowledge
  • Provide contributions to SAP Concur project methodology and document library, which includes development of new documents/processes as well as updating existing documents/processes
  • Communicate consistently and regularly client issue status and progress with the Project Manager

 

Job Specific Knowledge & Skills:

  • Experience in programming, integration, and/or implementation of cloud based SaaS environments
  • Strong working knowledge of flat file, XML files, and web service integrations
  • SQL skills strongly preferred
  • Experience with ERP or HR systems
  • Experience with FTP and PGP file encryption(or similar)
  • Experience with SSO technologies, IDP and/or SP-Init is a plus
  • Project management experience a plus
  • Basic Accounting Principles knowledge a plus
  • Good communication/presentation skills

 

Value Competencies:

  • Accountability – holds self and others accountable for results
  • Displays passion for & responsibility to the customer
  • Displays leadership through innovation in everything you do
  • Displays a passion for what you do and a drive to improve
  • Displays a relentless commitment to win
  • Displays personal & corporate integrity

 

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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