Consulting and Professional Services

Global Principal Solution Architect - Utilities

Requisition ID: 284134
Work Area: Consulting and Professional Services
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


SAP’s Services strategy is driving innovative services to customers from an end-to-end perspective.

Within Services, the Intelligent Delivery Group (IDG) is dedicated to deliver highest excellence customer adoption in line with SAP’s Strategy with focus on time-to-value and customer satisfaction.

IDG is the Trusted Partner for all customers and internal SAP stakeholders globally.  

IDG delivers excellence by:

  • Helping customers on their journey to digitalization across all solutions, working in close collaboration with the SAP Services regions
  • Providing an unparalleled service experience On Premise, in the Cloud as well as in a hybrid setup.

Through its alignment with Product Engineering and the IBUs (Industry Business Units), IDG is centerstage for leading the content community not only across IDG, but also across all Services Regions and MUs.

The primary framework for orchestrating these activities is driven via the IDG ‘Content Hub’.

 The ‘Content Hub’ serves as the global expert and content owner layer for Services in support of internal and external SAP stakeholders:

  • Through its dedicated global expert teams, it acts as a centralized multiplier to drive the global industry and core portfolio as well as E2E advisory knowledge.
  • It orchestrates the cross-regional sharing of global community knowledge for key industry and core areas.

The ‘Content Hub’ is working in close alignment with product engineering, IBUs and the Global Services Senior Leadership Team and holds a strategic position and high visibility across those functions.

As a “Global Principal Solution Architect” or “Global Chief Solution Architect” – Utilities in our global Energy and Natural Resources industries Team, you will play an instrumental role to:

Successfully deliver customer outcomes for Utilities customers globally in teamwork with the regional/ local delivery teams

  • Roll-in industry market/ customer requirements across all regions to productize service packages and content
  • Support SAP Utilities industry stakeholders across Product Engineering and Sales with deep industry knowledge




  • Relevant degree, as well as adequate career in the Utilities industry
  • Profound knowledge of the SAP Services business for the respective area as well as internal SAP processes
  • SAP Utilities experience – expert in at least one of the content areas below:
  • Utilities - Cloud4Utilities (incl. CX, SEW, Omnichannel, C4E, BRIM, Subscription Management, FSM)
  • Utilities - Industry Innovations (incl. Data Science, BTP, AI/ML, CAI, iRPA, Process Mining, SAC/DiBo)
  • Utilities - Transmission and Distribution (incl. PPM, PIN, CPM, IAM, Asset Manager/FSM, GEF)
  • Very strong analytical, and conceptual skills
  • Pro-active driver, team-player, results-oriented, with a can-do attitude
  • Works, collaborates and influences key stakeholders across organizational layers



  • Self-driven motivation to drive SAP’s success in the Utilities industry by securing our customer’s success and knowledge growth across the eco-system. Work in a global expert team within the industry cluster to fulfill following key tasks:
  • Drive customer success by delivering SAP projects and act as a globally trusted strategic advisor for customers and partner eco-system
  • Support License & Services Sales across the globe with thought leadership & expert knowledge and drive incubation and create lighthouse customer cases
  • Capture, package and create global innovative assets with outcome-based and faster time-to-value to accelerate customer adoption
  • Support definition and build of new solution components that drive market adoption across the LACE model in close alignment with Product Engineering
  • Lead the knowledge collection, sharing and distribution to educate across the eco-system to increase SAP’s footprint inclusive of partner enablement



  •  5+ years in Utilities industry
  • 10+ years working experience as Consultant or Solution Architect for SAP solutions
  • Fluency in English is required, additional language is a plus
  • Ability and willingness to undertake global travel




Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations: Virtual - Global

Requisition ID:  284134
Posted Date:  Jun 9, 2022
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 50%

Houston, TX, US, 77098

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