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Consulting and Professional Services

Technology Senior Consultant- SAP Commerce

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

PURPOSE OF THE JOB: 
To provide consulting to customers and partners during the post sales phase of projects with SAP Customer Experience (CX) software and sometimes during the pre sales phase. Focus will mainly be on SAP CX Commerce, but required to get across the full SAP CX suite as well. Typically working with colleagues from various technical departments, such as product management and R&D, as well as project managers and developers. A senior technical consultant must be able to interact with personnel from several technical departments from both the partner and the customer. An ability to consult in any phase of the post sales project as well as dealing with technical escalations is necessary. The position requires regular travel within SEA and occasionally APJ/GC.
PRINCIPAL ACCOUNTABILITIES: 
•    Work with Customers, end users and development partners to define and assess application and technical requirements and understand the current state of technology to define opportunities that create business value. This work may take place on-site at client sites or remotely from our offices
•    Represent hybris within established project teams that most often include client and partner staff
•    Fully understand the capabilities and limitations of the technical environments
•    Able to translate business requirements into a technical implementation
•    Communicate complex technical concepts to less technical business users.
•    Work with the support team to determine how the applications are supported in production, including system performance and monitoring
•    Provide in depth knowledge of SAP Hybris platform and products
•    Support successful project implementation phase on a technical level
•    Manage technical and non functional requirements
•    Design and conduct workshops with ICT people
•    Initiate and execute reviews
•    Performance Tuning
•    Best Practices
EDUCATION QUALIFICATIONS: 
•    University degree in computer science, comparable education or job experience
PROFESSIONAL EXPERIENCE: 
•    Broad and deep technical experience of implementing and supporting large, complex multi domain, multisite server-based systems/networks, ideally within an external customer facing and SLA- driven environment.
•    Excellent knowledge in OO software architecture/design.
•    8+ years of total IT experience
•    At least 5 years of experience with Java/J2EE.
•    Experience in front end technologies (Angular, React or similar language), UML and framework technologies
•    Strong development skills using Java/J2EE, Spring & Hibernate.
•    Experience working with Web Services (SOAP & RESTful).
•    Knowledge of SQL, Relational Database Management Systems (DBMS), HTTP, HTML and XML.
•    Must be used to working to standards and have a structured approach to design.
•    Previous customer facing experience, preferably working with business users
•    Ability to meet deadlines while working as part of a dynamic, geographically dispersed team.
•    Highly developed problem solving skills, tenacity, drive, proactive, creativity, sound planning and organizational abilities, strong improvement focus, ability to work in a fast-evolving and fast paced environment.
•    Knowledge and experience of major ERP and CRM systems desired.
•    eCommerce / Multichannel commerce experience is an asset
•    SAP CX experience (multi year or projects) is a strong asset
PERSONAL ATTRIBUTES: 
•    Very good English language skills (both verbal & written)
•    Outcomes focused with a strong bent for customer service
•    Strong communication and impeccable negotiation skills
•    Achievement orientated, creative thinking and high levels of enthusiasm
•    Open-minded, with the ability to think outside the square 
•    Excellent presentation and strong organizational skills
•    High level of initiative and self-motivation, ability to pick things up quickly
•    Self-starter and proactive in problem solving
MOBILITY: 
•    Extensive travel to customer and partner sites within SEA

 

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:299910 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Technology Senior Consultant- SAP Commerce

Facility:  299910
Posted Date:  Sep 24, 2021
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Kuala Lumpur, MY, 59200


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