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SAP Concur - Market Development Representative



Requisition ID: 278696
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Part Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.



Job Overview:

The Market Development Representative is responsible for supporting the Marketing and Sales departments through lead generation. This includes qualification of all inbound and outbound leads via the phone, web, email, webinars/events and campaigns. The Market Development Representative is also responsible for marketing campaigns support and proactive lead generation. The Market Development Rep reports to the Marketing Director for Southeast Asia.


  • Proactively call into accounts on targeted lists by utilizing and maintaining corporate database. Qualify inbound and outbound leads.
  • Participate in the first 1-2 months of the sales cycle by building relationships with key decision makers at targeted accounts, identifying their project needs and business issues and conducting individual needs analysis.
  • Overcome objections and effectively communicate SAP Concur’s value propositions to key decision makers regarding appropriate Concur solution offerings.
  • Build a business case based on information obtained from targeted accounts to support the value proposition of Concur solutions.
  • Transfer solid leads to appropriate Sales Account Executive for follow-up and formal sales presentation.
  • Maintain strong relationship with sales team through clear consistent communication, engagements and follow-up.
  • Maintain up to date and extensive knowledge on all Concur solution offerings through participation in product demonstrations, meetings and marketing materials.
  • Stay current on industry trends and maintain extensive knowledge of competitor’s product offerings.
  • Achieve monthly lead generation goals set by sales and marketing management.
  • Actively participate in the innovation of new techniques and strategies for securing new accounts.
  • Participate on projects teams as needed to support Sales and Marketing initiatives. 
  • Operates under supervision with frequent reviews of work.
  • Be aware of, and comply with, all corporate policies.

Education, Experience & Training required:


  • BA or equivalent in Marketing & Business
  • 3+ years experience with customer service, inbound and outbound telesales, or market development activities.
  • Speak and write fluent English
  • Fluency in additional Southeast Asian languages eg. Bahasa is an added advantage
  • Ability to pass a background check.


Job Specific Specialized Knowledge & Skills:


  • Must be enthusiastic, outgoing, and have high energy.
  • Must be motivated by cold calling, asking probing questions and gathering information.
  • Must be a team player with strong initiative, excellent PC skills and ability to quickly build extensive knowledge of Concur’s solution offerings and that of competitors.


Critical Performance Competencies:


  • Must be able to process information gathered quickly and effectively to overcome objections.
  • Excellent verbal communication skills.
  • Able to work aggressively to meet customer and marketing/sales driven deadlines.
  • Goal oriented to meet key performance metrics




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

SAP Concur - Market Development Representative

Facility:  278696
Posted Date:  Jun 6, 2021
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Part Time
Expected Travel:  0 - 10%

Singapore, SG, 117440

Job Segment: Developer, SAP, ERP, Database, Customer Service Representative, Technology, Customer Service