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Senior Architect for Innovation and Operation (SAP Cloud Platform) Job

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Date: May 11, 2019

City: São Paulo, SP, BR

Company: SAP



Requisition ID: 204417
Work Area: Customer Service and Support
Expected Travel: 0 - 80%
Career Status: Professional
Employment Type: Regular Full Time

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Additional locations All locations across Latin America



SAP Cloud Application Services - provide customers with end2end application management for all their specific SAP solutions across multiple consumption models like On-Premise, Private Cloud (HEC), Public cloud and Hybrid cloud. We guide and support SAP customers migrate to Cloud and accelerate their Innovation adoption whilst ensuring the stability of their core business. For this to be ensured SAP Application Management Services architecture is designed to run Stable Foundation for the SAP centric solution in scope plus proactively drive Innovation and Continuous Improvement for the solution to support the customer’s business.

The Global SAP Cloud Application Services organization is planning to enhance architect capacities for professional design, implementation, adoption and operation of innovation based on SAP Cloud Platform technology. The architect will assume strong technology ownership for solutions and services beside an advisor role, steering customers towards operational stability, performance and successful adoption of innovation.




  • Design, manage implementation, commercialization and adoption of business services on SAP Cloud Platform.
  • Serving as trusted advisor and guide for all customer IT operations topics
  • Represent the entire portfolio set of value-add services in SAP’s managed services engagements
  • Advisory on governance and best practices (processes and software tools) in IT Operations
  • Coordination in service delivery cross SAP internal service lines
  • Identification of business opportunities for new software and service portfolio elements
  • Advisory on new SAP software releases, feature- and support packages to maximize customer software adoption
  • Define roadmap for innovation adoption together with particular subject matter experts
  • Management of customer Software Lifecycle in close alignment with software maintenance and release management
  • Coordinate the execution of software lifecycle roadmaps in strong collaboration with SAP Public and Private cloud delivery
  • Design software lifecycle procedures in strong collaboration with SAP cloud operations
  • Actively work with Product, Development and Operations teams to align Cloud Application Services with current and future product and cloud services offerings
  • Support Go to market activities (Lead of customer focused solution design in Bid and Pre-sales phase)






Background in Architect role

Background in key methodologies for efficient deployment and operation of SAP applications

Professional leadership of global customer engagements, including

  • Understanding of customers unique business needs and objectives and budget situation         (Total cost of operation)
  • Definition and measurements of efficiency and optimization goals/achievements
  • Creation of solution approaches, road maps and business cases to achieve innovation and efficiency goals

Ability to present complex information to customers and colleagues in a clear and appealing manner

Ability to identify solution gaps and develop gap closure options

Ability to build content solutions and services to industry demand

Ability to present SAP features and innovations filtered and focused on potential customer need

Ability and willingness to actively position new services and solutions using industry network

Ability to act and communicate as a partner on C-Level (customer) and senior management (SAP)

In depth understanding of and experience working within the key industry vertical and SAP industry solution architecture.

Creative individual with strong networking and customer relationship management capabilities

Strong analytical skills, results-oriented and effectiveness in problem-solving

Professional communication and social interaction

Fluent English is a must, other languages a plus

Ideal is profound knowledge with SAP Cloud Platform/SAP Leonardo, SAP HANA, and Management of Hybrid/Cloud Environments

Industry experience and network



Minimum of 5 years of IT work experience in the area of IT Operations, Software Architecture or Software Development

Experience in international customer projects

Experience and understanding of the industry vertical, preferably Financial Services

Software development experience in some of the following areas:

  • ABAP, Java, NodeJS, Python, Java, Spring & Spring Boot, Chef, Python, Shell Scripting
  • AngularJS, Object Oriented JavaScript, CSS, HTML, SAPUI5, JavaScript, CSS, jQuery
  • Storage & Databases – Portworx, Swift, S3, PostgreSQL, MongoDB, Redis
  • Messaging - RabbitMQ
  • CaaS – Docker, Kubernetes
  • PaaS – Cloud Foundry
  • IaaS – AWS, Microsoft Azure, Google Cloud Platform, OpenStack, Alibaba Cloud
  • Experience in frontend debugging using Firebug, Chrome developer tools, Postman
  • UI test automations (OPA5, Vyper, Qunits)
  • Java test automation using jUnits
  • OO design principles
  • test driven development (TTD)
  • Cloud Foundry, CF Service Broker, User Account and Authentification
  • Service Bindings and consumption of REST-API’s
  • Git, CI/CD Pipelines, Jenkins
  • Machine Learning
  • BlockChain




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: Virtual - Latin America

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