Customer Service and Support

CTE Senior Consultant (m/f/d) : Signavio

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

Summary & Role Information

 

In this role you will be working in a cross-functional team who values trust, respect and diversity. 

 

We are looking for people who share our passion for creating products that people love to use. To thrive in this role you are someone who appreciates close collaboration, open communication, and feedback.

 

  • You will work closely with our clients to deploy our Signavio solutions (Process Manager, Collaboration Hub, Workflow Accelerator), providing consulting expertise and best practice knowledge around Business Process Management methods, process modelling, process analysis, workflow, etc.
  • In our client engagements, you will work closely with the Signavio team on some of the following activities:
    • Analyze client’s requirements for their business process management initiatives and Signavio deployment
    • Setup Signavio solution based on client requirements
    • Provide guidance and best practice knowledge to ensure successful Signavio deployments and adoption
    • Support client’s process modelling and workflow initiatives
    • Provide coaching, quality assurance and Signavio training
  • You will collaborate with our Customer Success team to ensure long-term success of our client’s process management and Signavio efforts
  • Share knowledge and be an active team player to help the team meet company objectives
  • Keep abreast of industry trends, competition, and new opportunities

 

Role Requirements & Experience


 

  • Bachelor’s Degree in Business Administration, Business Information Technologies, etc.
  • You have at least 5 years of relevant work experience in Business Process Management, BPM implementations, workflow, etc.
  • Experience working with Signavio Process Manager or other BPM software 
  • Strong analytical, communication and presentation skills
  • Solid understanding of process management concepts, BPM technology, etc.
  • Fluent in English

 

 

About the Team

 

Building on SAP's intelligent enterprise strategy, it is the mission of Business Process Intelligence to assist our customers in navigating through their digital transformation and help them understand and improve their business processes in a data-driven way. Together, with the acquisition of Signavio, a recognized and strong market leader in the process excellence and intelligence area, we are creating a comprehensive, end-to-end Business Process Intelligence (BPI) offering for our customers! Our purpose is to help our customers innovate in an ever-changing world!

 

#SAPBPICareers #businessprocessintelligence #Signavio

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:331272 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  331272
Posted Date:  Jun 15, 2022
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Middlesex, GB, TW148HD

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