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Local HR Services Associate for Italy (Temporary position) Job

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Date: May 24, 2019

City: Milan, MI, IT

Company: SAP



Requisition ID: 217063
Work Area: Human Resources
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Limited Full Time

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Local HR Services provides services where unique country support is required while we continue to deliver consistent and standardized services aligned with global initiatives. By combining local labour knowledge and deep process understanding, we are supporting an efficient and compliant HR service delivery. EMEA Local HR Services is responsible to resolve employee and manager requests, consult employees and carry out operational HR administration across the whole employee life cycle (onboarding, contractual changes and termination process). HR services are delivered onsite for Italy. Local HR Services Associate cooperates closely with all other teams within HR.
Reports to: EMEA Local HR Services Manager


Key Responsibilities

  • Responsible for operational side of HR activities
  • Second level support for all kind of HR inquiries coming from employees and managers in accordance with Service Level Agreements
  • HR Portal pages maintenance and input for HRdirect knowledgebase
  • Creation of HR statements, verification and employment letters
  • On-boarding of new hires and related administration
  • Administration of contractual changes and preparation for payroll
  • Involvement in exit procedure
  • Administration during restructurings
  • Standard reporting
  • Support process alignment and HR shared service migration activities
  • Promotion of HR Shared Service Centre concept and support of local HR communication
  • Partner with other HR Service Specialists in EMEA, HR Business Partner and HR Center of Excellence for problem solving and service improvements



  • HR/Business Degree – preferably graduated within the last 2 years
  • Highly customer oriented
  • Quality driven, analytical
  • Good communication and problem-solving skills
  • Flexible / adaptable
  • Accuracy / high attention to detail
  • Good MS Office skills
  • Fluent Italian and English
  • Knowledge of Italian employment law/ legislation is an advantage
  • Knowledge of HR Processes is an advantage
  • Experience in a similar HR role is an advantage, but not essential




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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