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Solution and Product Management

Product Associate

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!




SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment.



SAP Customer Experience solutions help businesses understand their audience, engage with their customers, and deliver on their promises anytime, anywhere, and on any device. Have you ever had a terrible customer experience? Be part of the solution.



The Central Product Management Associate is a customer facing role where the individual will act as a bridge between SAP’s development organization and existing customer base. The individual will gain market & customer insights and help build products that customers need and love. The position is focused on understanding SAP customers’ pain points and objectives across all areas of our customer experience solution suite, and in using this information to influence key product roadmaps. The end goal is to drive positive business outcomes for SAP, and our customers.



  • Follow the latest technology trends and customer requirements to identify growth opportunities for SAP that go beyond a single application.
  • Balance best of breed with best of suite with best tech; ensure that our customers benefit from useful features, that works together, and will also support their future growth
  • Contributes to the success, quality, cost and delivery of a product throughout the entire product lifecycle.
  • Work together with experts across the organization to focus on central topics, following the logic that "the needs of the many outweigh the needs of the few."
  • Regularly update product backlog to reflect customer and user needs by incorporating feedback from customers and other relevant stakeholders.
  • Help customers and internal stakeholders (e.g. the scrum team) to understand the backlog, telling a holistic Customer Experience story that is not disjointed or conflicting.
  • Ensure product scope is delivered by testing, demonstrating, and by validating with customers.



We are seeking individuals who are passionate about customer experience, and who are eager to be part of a team that breaks down silos and builds great products.


  • MBA candidate
  • Work experience related to technology development
  • Independent yet collaborative
  • Interested in a customer facing role, experience a plus
  • Interested in Customer Experience business processes in commerce, marketing, sales and/or service
  • Excellent presentation and communication skills in English
  • Interest in agile methods such as Scrum/XP
  • Product Management experience an asset





Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:292460 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Product Associate

Facility:  292460
Posted Date:  Oct 12, 2021
Work Area:  Solution and Product Management
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Montréal, Quebec, CA, H3A 3L4

Job Segment: ERP, SAP, Database, Cloud, Testing, Technology