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SAP iXp Intern - Business Operations

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Date: Jan 5, 2021

City: Montreal, QC, CA, H3C 2M1

Company: SAP



Requisition ID: 273390
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

What is SAP iXp? 

SAP’s Internship Experience Project (iXp) is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to apply for SAP iXp

  1. Culture of collaboration: Meet with mentors, make new friends across the globe and create a thriving personal network. 
  2. Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.  
  3. Gain visibility: With iXp in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. 

About the team: 

At SAP Customer Experience, we provide organizations with the foundation, framework, and business tools to create a holistic customer view across channels, simplify customer engagement, and solve complex business problems. Here you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills.
As a Business Operations Intern in the global Commerce organization, you will join the Commerce Cloud Operations Office, based in Munich or Montreal, which provides services to our internal and external customers. These teams are based in Poland, Germany, Canada, England, and the US offering a diverse, global working environment.
The mission of the Commerce Cloud Operations Office is to enable operational excellence and improve people’s development, satisfaction and retention. Also, this team is the "Customer Office" for the products of Commerce Cloud. 

What you’ll do: 

Position Title: SAP iXp Intern - Business Operations
Location: Montreal, QC
Expected: February - October 2021

In this role, you’ll: 
In this role, you will support or lead initiatives (from ideation to execution) that address business operational issues by researching and evaluating new measures or strategies to reduce waste and improve operational effectiveness through coaching or other means. 
You will specifically influence change across the product organization by:

  • Planning, working with stakeholders and colleagues, executing, and communicating internal/external customers of the global initiatives to improve employee satisfaction/retention as well as enabling operational excellence. 
  • As a project manager, you create a variety of report and perform analysis to track activity recording, portfolio and investment tracking. You work directly with managers and employee to ensure they are not enabled. 
  • Supporting the customer office as a project manager to ensure commitments are executed on time and milestones are accomplished. 
  • Supporting the report creation of business outcomes for some of the internal and external initiatives.
  • Contributing to the commerce cloud newsletter to ensure people understand the latest information about our initiatives. 

Who you are: 

We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning. 

We are looking for university students who have experience gained in a software/IT environment. Good knowledge of lean processes and agile frameworks is a plus. MBA student/graduate is a huge plus.

You should also have/be: 

  • Strong written and verbal communication skills in English. 
  • The ability to think creatively and disrupt the status quo
  • Collaborative and respectful
  • A global mindset, inclusive to world cultures
  • Great people and interpersonal skills
  • Excellent organizational and multitasking skills

You should have the necessary professional experience with managing topics ideally on a global level. Experience in business operations is a plus. 

Previous job titles you may have held include Project Manager, Program Manager, Scrum Master, Organizational Specialist, Organizational Improvement, Operations Specialist, Change Agent.


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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Job Segment: Operations Manager, Intern, SAP, ERP, Operations, Entry Level, Technology