SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at EMEA: +49 6227 7 48599 and careers@sap.com, Americas: hrdirectamericas@sap.com, APJ: hrdirectapj@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

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Date: Jul 28, 2017

Location: Munich, BY, DE

Company: SAP

Requisition ID: 155811 
Work Area: Software-Development Operations 
Location: Munich 
Expected Travel: 0 - 10% 
Career Status: Professional 
Employment Type: Regular Full Time 
Career Level: T2 
Grade Level: 1
Hiring Manager: Michaela Schulz 
Recruiter: Mareike Teresa Arbesmann 

 

COMPANY DESCRIPTION

As you know, SAP’s vision is to help the world run better and improve people’s lives.

As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.

We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’re able to build your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

 

PURPOSE AND OBJECTIVES
SAP Hybris solutions provide omnichannel customer engagement and commerce software that allows organizations to build up a contextual understanding of their customers in real time.
The solutions deliver a more impactful, relevant customer experience and help sell more goods, services and digital content across every touch point, channel and device. Through their state-of-the-art customer data management, context-driven marketing tools and unified commerce processes, SAP Hybris solutions have helped some of the world’s leading organizations attract, retain and grow a profitable customer base.

 

EXPECTATIONS AND TASKS
• Create and maintain documentation for commerce cloud customers
• Produce high-quality documentation in English in collaboration with subject matter experts (developers, architects, product managers)
• Work as a part of Agile team to gain an in-depth understanding of the product and documentation requirements
• Create tutorials for end-users, write online help and developer guides
• Collaborate with other Technical Writers on documentation standards and information architecture

 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Required skills
• University degree in Information Technologies, Computer Science, Engineering, or Language Studies (with a strong interest in modern technologies), or be a recognized expert in technical writing
• Excellent writing and speaking English language skills (German is not required)
• Ability to quickly understand complex technical concepts and make them understandable through documentation
• Excellent communication and collaboration skills
• Mindset of user advocacy
• Strong organizational skills, structured thinking
• Essential understanding of Agile software development

 

Preferred skills
• Preferred experience in Markdown, HTML, source code reading
• Basic knowledge of some modern programming languages (e.g. JavaScript, JAVA)
 
WORK EXPERIENCE
• 1+ year of proven experience in technical writing and/or software documentation

 

SAP'S DIVERSITY COMMITMENT

 

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

 

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at Careers.Germany@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

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