Share this Job

Presales Expert Job

Apply now »

Date: Jun 11, 2019

City: New York, NY, US, 10001

Company: SAP

Requisition ID: 218633
Work Area: Presales
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


The Customer Solutions Director (CSD) leads and manages all Presales activities for a given set of opportunities aligned to the Banking and Capital Martkets sales team in the United States.  S/he works with the sales teams to plan sales strategies and to engage the appropriate Presales Specialists to engage in specific sales opportunities.  A Customer Solutions Director must possess strong solution selling and value-based selling skills, and be able to mentor and coach the assigned presales team members in support of sales cycles.


Sales Execution Tasks:

  • Be the single point of contact for sales AEs into the Presales organization in support of their sales opportunities
  • Collaborate with sales management and sales account executives to plan account strategies through participation in informal and formal account reviews.
  • Work directly with each Sales AE to assess the right time to engage presales resources and approve/deny the use of presales specialists in those sales opportunities.
  • Assign the right presales team members to work each qualified sales opportunity in their territory (assign the VAT team).
  • Maintain intimate knowledge and status of each sales opportunity where Presales team members are being used.
  • Personally get engaged in supporting the key deals in the territory through customer interactions and presentations where qualified.
  • Utilize CRM and other Presales BI reports to provide feedback to sales on the effectiveness of Presales in supporting their accounts.
  • Enforce consistent presales processes, including CRM-based opportunity management, dry-runs and discovery sessions, to ensure superior demos and presentations.
  • Monitor the impact of each presales team member throughout each sales cycle in order to fairly compensate each once the deal closes
  • Maintain high-level knowledge of SAP’s entire solution suite and key competitors.


  • 5+ years of relevant presales management experience
  • 4+ years of Financial Services Industry (Banking & Capital Markets) experience
  • Leadership , drive for results and “can do” attitude
  • Sales and sales processes
  • Delivery of high volume short duration work packages
  • Building and motivating teams
  • Excellent presentation / communication skills (Written & Verbal)


  • Bachelors degree in related field from accredited university/  MBA preferred

Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: ERP, SAP, CRM, Pre-Sales, MBA, Technology, Sales, Management