Share this Job
Information Technology

Head of Operations/Chief of Staff - SAP Chief Trust office

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



As a Head of Operations, you will be responsible for defining standards and executing tasks associated with managing multiple projects. You will play an integral role during the initial planning stages for any project plans. You will create structured schedules and project plans based on the project goals, resources needed, potential risks, time to market and budget constraints. You will partner with colleagues in different roles to assess the workloads and impacts for different departments and be able to identify dependencies and possible issues across teams. You will develop and communicate clear and actionable deliverables, or activities to be completed.

As the Head of Operations, you will hold owners accountable for their commitments and will conduct project team meetings to provide status updates and identify and resolve issues. You will be able to adapt plans based on evolving needs, conditions or issues that may arise and ensure on-time, high-quality delivery in accordance with the stated project goals. In addition, you will identify processes and activities to help identify workable process standards and best practices for how teams should approach future projects.

Role Requirements

  • Detailedknowledge about technology and security measures of SAP solution offerings
  • Evidence of strong written communication skills
  • Experience in presenting technical information in a business or regulatory context to C-level and subject matter experts
  • Experience in managing cross functional activities, with project plans, timelines and driving tasks to completion
  • Experience Collaborating with executive team members to determine and prioritize business strategies
  • Experience coordinating and preparing budget and forecasting for large organizations
  • Experience coordinating activities with auditors
  • Experience developing and monitoring business performance metrics
  • Creative and strong problem-solving skills
  • Goal-directed, persistent and driven to achieve positive results and outcomes
  • Strong analytical and strategic thinking skills
  • Strong leader with ability to develop relationships
  • Project management and Self-Management skills; ability to work well under pressure with diligence, organization, and minimal supervision, and provide practical advice to clients
  • Ability to influence and collaborate with cross functional teams and business units on a global basis, without formal hierarchical authority

Work Experience

  • Bachelor's degree (or comparable in-firm training) in Computer Science, Information Technology or related discipline preferred
  • 10+ years of project management and execution in a technical environment/ architecture with a minimum of 1 years in a SAP solution environment
  • 10+ Years of experience leading cross-functional cybersecurity related projects
  • 10+ Years of experience in project management documentation, with a focus on documenting results
  • 5+ Years of experience in global cyber regulations is a plus
  • 5+ years of experience working with cloud products and solutions is a plus


Newtown Square, PA or New York, NY preferred

Walldorf possible

About SAP Chief Trust Office

The Chief Trust Office ensures continuous, targeted and consistent communication & enablement inside and outside the company to drive market and workforce awareness, skilling and engagement based on SAP’s Security strategy. Our team is made up of an international group spanning 4 continents enabling the trustful digital transformation of our clients.



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:308619 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Head of Operations/Chief of Staff - SAP Chief Trust office

Facility:  308619
Posted Date:  Nov 19, 2021
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

New York, NY, US, 10001

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Operations Manager, ERP, SAP, Law, Operations, Technology, Legal