Senior User Experience Designer Job

Requisition ID: 224089
Work Area: Software-User Experience
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
 

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

EXPECTATIONS AND TASKS

Eureka is a new unit within SAP S/4 HANA with the purpose to build, learn, and take new SaaS applications to market that delight our customers and fill needs in our current S/4HANA product offerings. Our team plays a key role in the broader S/4HANA Cloud strategy with a focus on building cloud-native services leveraging our SAP technologies like SAP Cloud Platform, HANA, and connecting technology and learnings back to the S/4HANA broader portfolio. 

We combine engineering and agile operations excellence with thought leadership, entrepreneurial spirit, and radical customer-centricity to turn big ideas into reality. You'll work alongside creative thinkers who share your interests, in an environment that encourages free and open expression of ideas. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you'll be able to get more out of your career. In our fast-paced environment, we look for talents who are ambitious, display leadership qualities and are always enthusiastic about taking on new challenges. You will be able to grow your skillset in both breadth and depth as we continue to push technology & product experience forward.
 
SAP is consistently recognized as one of the world's top employers. Now it's your turn to take the next step and help create the future.

RESPONSIBILITIES
Since you will be working closely with our product managers, developers, architects, customers and domain experts, you must be a team player. Your tasks will include the creation of customer research artifacts, user journey maps, low-to-high fidelity prototypes, usability studies and others. As we are a startup-like environment, a wide variety of tasks and a dynamic work environment are a given. 

Other tasks will include:
User Research: 

• Explorative methods (Discovery workshops i.e.) 
• Descriptive methods (validation of storyboards through usability studies i.e.)
• Confirmatory methods (surveys i.e.)

Customer Engagements:

• Collaborating and communicating professionally with clients and internal teams
• User Journey mapping of as-is business processes and of to-be processes

Prototyping:

• Designing user-experiences from low-fidelity sketches and wireframes to hi-fidelity pixel perfect mockups
• Developing interactive reporting dashboards and different types of visualizations
• Highly detailed communication of design principles + direction, as well as design specifications to engineers

Validations:

• Validating ideas and designs using A/B tests and product performance
• Measuring recently released product features to establish benchmarks and to identify potential areas of improvement
• Creating rapid prototypes to validate design concepts with stakeholders and customers

Thought Leadership:

• Staying abreast of UX trends and looking for creative ideas and inspiration in parallel

WORK EXPERIENCE
• UX or interaction design experience; experience with responsive web design and frameworks
• Experience with SAP Fiori a plus
• Proven well-designed examples of responsive grid-based layouts. Strong work portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UI/UX best practices
• Strong ability to recognize and predict use cases and user interaction, including happy path as well as edge and corner cases, and incorporate them into designs
• Ability to explore, identify, and validate user needs
• Tool Expertise: InVision & Sketch
• Deep understanding of information design / architecture, principles, and user psychology
• Ability to manage time wisely across projects and competing priorities, meet agreed upon deadlines, and be accountable for work
• Proficiency in graphic design, motion graphics, digital art, a sensitivity to typography, color, layout, and a general awareness of materials/textures
• Experience in working with a cross-functional team
• Strong team orientation and ability to thrive on virtual, international, cross-functional teams
• Excellent verbal, communication and board/executive level presentation skills in English
• Ideally: Previous customer-facing work, as most of our projects are co-innovations that are driven outside-in

LOCATION

Newport Beach, CA US

WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations: