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HR Payroll Senior Consultant Job

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Date: May 31, 2019

City: Newtown Square, PA, US

Company: SAP

Requisition ID: 217943
Work Area: Human Resources
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.



This position is responsible for the execution of HR Payroll processes and transactions according to documented procedures within the HR Global Service Delivery Organization.  The main function of this role operates as part of the overall Payroll team, and supports all the facets of the daily operations of the entire payroll cycle.  As a member of the organization you will have the opportunity to interact daily with employees, managers and the HR organization with inquiries through SAP ticketing system, Call center; and walk ins as well as work on special ad-hoc projects.


This role will also manage the workload of the team by accurately applying local expertise and knowledge that is required to ensure all HR Payroll processes are running according to SAP standards and meet local Regulations. Has good overview/knowledge of country and cross country processes. Additional responsibilities are required such as supporting global/regional projects.



Ensures appropriate HR Process Execution:

  • Execution of HR processes & transaction according to SLA (Service Level Agreements). Keeping updated all documents (e.g. process manuals) necessary for the execution of HR processes. Ensure data integrity for key deadlines. Ensure information flow with all departments and functions in SAP, which are involved in HR processes execution. Use HR tools and systems to appropriately document and complete assigned work. Work with both internal and external contacts to assist in process completion or escalation, such as Legal, IT, and vendors. Seeks feedback from customers to identify opportunities for improvement. Trains new people within the internal team or any external colleague and proactively shares the knowledge and experience with others. 


Build strong partner relationship:

  • Building relationships with other HR Global Service Delivery teams, CoEs, HRBPs, and other departments to facilitate the support for processes that the team supports. Becoming a "partner" and displaying the benefit of a combined working relationship.  Working with vendors and building a relationship with them to ensure we have identified the most efficient and effective process with that vendor.
  • Work with other team members to share knowledge on topics to ensure cross-training and scalability for all process work. Work with IT & relevant stakeholders to ensure that requirements are met. Keeps up to date with changes in the organization.
  • Utilizing the country specific knowledge and the knowledge of the SAP HR processes and the tools on the entire employee lifecycle to guide employees and Managers and applying them accordingly in alignment with the HR Service Delivery model.


Drive for Improvement & Innovation:

  • Provides input on training needs and content, supports other HR colleagues in countries with the knowledge of responsible processes. Project management responsibilities to support the migration of new processes and technology or process enhancements. Works with process owners to identify the project scope, owning the project plan, coordinating with IT on technology updates, testing, training, communication to all impacted HR Global Service Delivery teams and on-going support. Understands scope of process work and the SLAs for each service and is responsible for the tracking of SLAs for monthly reporting, ensures all process maps are current, accurate and complete. Takes on responsibility for producing high quality solutions. Manage IT service change requests. Generates new ideas and breakthrough initiatives



  • Responsibility includes payroll preparation, processing, Payroll tax reconciliation, reporting, Audits and payroll systems maintenance.
  • Responsible for the accuracy of flow of payroll postings to the general ledger.
  • Ensure the accuracy of approved field reported time via multiple systems/interfaces
  • Support all facets of the daily operations of the entire payroll cycle.
  • Identify, analyze, and recommend solutions for systemic issues that relate to the payroll and the time & leave entry processes.
  • Test system changes, enhancements, and upgrades related to payroll. Design test procedures, define test scenarios, and perform tests to resolve problems or improve process controls
  • Support special payroll projects and assignments as required.
  • Identify and resolve complex problems with logic and reasoning skills.
  • Communicate briefly, clearly, and effectively in writing and verbally.
  • Prioritize tasks to meet deadlines.
  • Focus on high priority items when dealing with multiple issues
  • Remain focused on high priority items in stressful, demanding situations.
  • Respond to employee inquiries and request regarding payroll matters in a timely manner.



  • 5 plus years working experience in US and Canada Payroll (preferred). Knowledge in one or more of these areas: general HR, Benefits, Compensation, Staffing, Employee Relations or DMC preferred.
  • SAP IPP experience is preferred.



  • Bachelor’s Degree in Accounting or Human Resources required. Master’s Degree is a plus.
  • CPP certification is preferred.
  • Must exhibit professional maturity.
  • Customer Service Focus and Orientation.
  • Proficiency with desktop software including Outlook, Excel, PowerPoint, and Word.  


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Nearest Major Market: Philadelphia

Job Segment: Payroll, ERP, SAP, Accounting, Testing, Finance, Technology