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IT Architecture Senior Specialist

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Date: Apr 21, 2021

City: Newtown Square, PA, US, 19073

Company: SAP

Requisition ID:268670
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3

Hiring Manager: Georg Moeschwitzer 

Recruiter Name: Michelle Bryant

 

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

 

EXPECTATIONS AND TASKS

  • Point of contact as Service Owner for strategic cloud services within the Enterprise Cloud Services portfolio, designing the roadmap for customer adoption and operational stability through SAP Cloud products and services.
  • Establish strong working relationships with key internal stakeholder organizations (Product Development, Delivery, License Sales, Customer Success).
  • Identify business opportunities for new software and service portfolio elements arising from in depth understanding of solution and business processes supporting cloud adoption.
  • Actively work with Product, Development and Operations teams to align current and future product and cloud services offerings for Enterprise Cloud Services
  • Support GTM activities (Lead of customer focused solution design in Bid and Pre-sales phase)
  • Support ECS Revenue, Delivery Margin and Renewals Goals
  • Support ECS Customer Satisfaction Goals

 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Strong communication and social interaction skills in English, other languages a plus
  • Ability to present complex information to customers and colleagues in a clear and appealing manner
  • Understanding of customers unique business needs, objectives and budget situation (Total cost of operation)
  • Strong track record in managing client / customer engagements either in Sales / Pre-Sales or Consulting settings
  • General knowledge of the SAP Cloud Service Portfolio, especially the HANA Enterprise Cloud and Cloud Application Services offerings
  • Accustomed to working in an international / global virtual matrix organization
  • Background in IT Architecture and key methodologies for deployment and operation of SAP applications
  • Experience in ITIL or other IT Service Management Standard Models
  • Knowledge on SAP’s best practice standards and tools for Application Lifecycle Management of Hybrid/Cloud Solutions
  • Knowledge of SAP Applications, SAP Cloud Platform, SAP HANA 
  • Perspective on current Cloud Hosting trends and their impact on business strategies
  • Project Management & Change Management experience

 

WORK EXPERIENCE

  • 5+ years of related work experience in the area of IT Business Management, IT Operations or IT Architecture with exposure to/experience with international customer projects

 

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

 

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: Virtual - USA


Nearest Major Market: Philadelphia

Job Segment: Architecture, Change Management, ERP, Consulting, Product Development, Engineering, Management, Technology, Research