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IT Business Services Senior Consultant Job

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Date: Oct 1, 2020

City: Newtown Square, PA, US

Company: SAP

Requisition ID: 266533
Work Area: Customer Service and Support
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Location:  Newtown Square, PA (and various client sites nationwide)

Purpose and Objective:  
SAP America Inc. seeks an IT Business Services Senior Consultant   at our Newtown Square, PA location and various client sites nationwide to drive and execute core central IT functions, including Rollout of Policies and Governance, Training, Communication, Coaching, KPI definition and Measurement. 

Expectations and Tasks: 
Assure that the IT Governance topics are covered within the IT projects, IT products and IT internal processes in an appropriate way. Align with SAP internal functions. Support the development of strategies that enable the achievement of corporate objectives. Plan, conceive, implement and track strategic and operational Change Management measures. Coach on process and system changes. Identify training demand, plan training activities, consult for training execution, execute training and track training success. Work closely with business to identify business requirements & needs for the provided services. Maintain a holistic view of the overall IT business service portfolio. 20% travel required to various client sites nationwide. 

Education and Qualifications/Skills and Competencies: 
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field of study and 6 years of experience required.  The company will also accept a Master's degree and 4 years of experience. 


Work Experience: 
Experience must include 4 years in the following: Execute technical feasibility studies/solution reviews; Define/review technical blueprint for internal IT projects; customize and develop enhancements; implement the solutions and provide technical documentation; execute and support problem management and continuous improvement; participate in de escalation activities; build to run engagement; define technical standards and frameworks. 20% travel required to various client sites nationwide.

Travel:  20% travel required to various client sites nationwide. 

Internal use only: reference code lhrs4262



Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Nearest Major Market: Philadelphia

Job Segment: ERP, Engineer, SAP, Information Systems, Computer Science, Technology, Engineering