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Information Technology

Systems and Infrastructure DevOps Manager

Requisition ID:268228
Work Area: Information Technology
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


The System & Infrastructure DevOps team, as part of Global Cloud Services, is responsible for the system landscape operation across SAP global data centers used by SAP cloud businesses such as SAP Business Technology Platform. 


We are looking for an accomplished leader for our team in American region. You will build and lead a team located in USA and Mexico, working closely with other teams globally to deliver high quality, high availability 7x24 operation. You will have great opportunity to work with many colleagues across SAP in shaping our operation model towards modern cloud operation concept.


How you Might Contribute

You will work closely with SAP business cloud units and other GCS service units, manage a fluid environment, balance speed, quality and changing priorities effectively. Key topic area’s include Incident management, Problem management, Service Request and Project delivery, Service Transition and Change Enablement, Continuous improvement, Operation automation, telemetry.


A Successful Candidate Should

  • Degree in Computer Science/Computer Engineering or equivalent experience
  • 5+ years’ experience in leading teams in large scale enterprise business critical infrastructure operations.
  • Good knowledge of all aspects of Infrastructure technology, IaaS and DevOps concepts.
  • Solid understanding of ITIL and operation processes 
  • A true passion for ensuring customer success and excellence
  • Excellent leadership, strategic thinking, communication, and people skills
  • Distinctive problem solving and analytical skills. 
  • Capability to work under pressure and make fact-based decisions in escalated situation
  • Able to develop and motivate people in a tough production environment
  • Ability to work in a rapidly changing environment, is comfortable with ambiguity
  • Candidates who are local and or within driving distance to the NSQ/ Newtown Square, PA office is strongly preferred. All candidates need to already reside in the USA to be considered.




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Systems and Infrastructure DevOps Manager

Facility:  268228
Posted Date:  Nov 17, 2021
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 20%

Newtown Square, PA, US, 19073

Nearest Major Market: Philadelphia

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