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Senior Cloud Compute Monitoring Engineer

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Date: Jan 29, 2021

City: Newtown Square, PA, US

Company: SAP

Requisition ID:268222
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.



GMP team is a part of Global Cloud Services (GCS) organization and the Platform and Services (PSO) department. GMP team is responsible for operations and management of SAP internal GMP IaaS platform, which runs PaaS/SaaS solutions from various Cloud LoBs (line of businesses). GMP is the largest and the most critical productive IaaS platforms in different SAP DCs world-wide. The most critical goal for GMP team is to safeguard GMP IaaS platform to have zero-outages and minimum of MTTRs.



As a Cloud Compute Ops and Monitoring IT technology senior consultant of GMP platform you are responsible for compute monitoring, operations and management (Hypervisor and Bare Metal) within GMP IAAS platform. You are responsible for the monitoring lifecycle, for the capacity management, for the vendor support and complete lifecycle of the compute area. You support meeting the SLAs and MTTR targets, driving implementation, quality improvement, optimization, automation and execution of the compute management processes. You should be able to work across functional silos (network, backup, compute, storage) and other organization units (architecture, design and engineering) to drive values to Cloud LoBs and external customers. You must be able to discuss, negotiate and come up with the best solutions for the interest of SAP.



  • Experience in building and operations of monitoring infrastructure and tools: Prometheus, Grafana, Nagios, HPE One View, Syslog etc.
  • Solid Linux OS administration experience. SuSE Linux Enterprise, VMware, Xen and Kubernetes
  • Configuration management, automation and programming knowhow (Python, Go, Chef, Puppet, Ansible)
  • HPE, Lenovo, Cisco, DELL or other Hyper-converged Infrastructure (HCI) hardware certifications are an advantage
  • Knowhow and experience of hardware management in the data center environment
  • Experience/Knowhow of ITIL structure/processes
  • Experience/Knowhow of Cloud IAAS and PAAS offerings
  • Excellent communication (fluent in English, German is an advantage)
  • 5+ years of diverse working experience in IT infrastructure as Linux system administrator and/or DevOps/SRE engineer
  • 5+ years of working experience of introducing, building and operating IT infrastructure monitoring






Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Nearest Major Market: Philadelphia

Job Segment: Cloud, ERP, Engineer, SAP, Linux, Technology, Engineering