Information Technology

Solution Owner for SAP IT System Management and Operations America (IT Technology Services Expert)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 




We are looking for an SAP Technology Senior Consultant with very good project management and advanced SAP NetWeaver and Cloud Architecture and Cybersecurity technical skills. You, as Service Owner, will be responsible for the technical end to end operations of SAP internal solutions/ System landscapes as well as the integration with SaaS and PaaS solutions during the whole service lifecycle. In close collaboration with our stakeholder teams (interface between the LoBs, the Application and the Infrastructure units), you will work as technical consultant and you will be involved in SAP’s newest technologies.
Are you eager to learn and to grow in a challenging work environment and you do not fear new technologies? Then you are the right candidate for us!


Expectations and tasks

•    Solid know-how supporting SAP Systems technical implementations and upgrades (NW, Non-NW, ABAP and JAVA stacks, Cloud and On premise).
•    Solid know-how on SAP systems daily technical operation/administration.
•    Plan, coordinate and execute maintenance schedules of business system landscapes in alignment with the respective SaaS, PaaS and IaaS responsible teams.
•    Experience in ABAP/Non-ABAP areas and monitoring with SAP Solution Manager/Focused Run.
•    Experience on automation tasks with SAP Landscape Management.
•    Ability to perform SAP Systems performance Analysis and Troubleshooting.
•    Capacity to continuously acquire new knowledge in an independent, proactive way- Including new technologies as Mobility, HANA, Fiori, SCP/BTP, Cloud Connector, and any other part of the SAP technology ecosystem.
•     Collaborate with all required stakeholders inside and outside of IT Services (e.g. LoB customers, IT Operations, Application Services, IT Technology Services, Multi-Cloud CoEs, Cloud Infrastructure Services) to operate SAP´s system landscapes.
•    Drive co-innovation with SAP´s development teams to integrate latest technologies in your landscapes
•    Be part of a highly motivated international team with colleagues in China, India, Germany, US and Mexico
•    Monitor OLA and SLA compliance.
•    Provide consulting in case technical advice is required.
•    Contribute/lead/consult internal projects and internal customers .
•    Knowledge and experience on the agile framework SAFe.
•    Knowledge on ITIL framework.
•    Able to setup and manage small and mid-size projects and teams.


What you bring

Educatuin and qualifications / skills and competencies

•    Professional education or study in Information Technology, Natural Science or equivalent.
•    4+ years’ experience as Technical SAP NetWeaver Consultant or administrator.
•    5+ years’ working knowledge   in UNIX/Linux and Windows operating system platforms.
•    5+ years’ working knowledge  in RDBMS such as HANA, ASE and/or MSSQL.
•    Good overview about newest IT Technologies and SAP´s software solutions.
•    Good IT infrastructure knowledge (hardware, network, file system, monitoring and backup tools).
•    Strong consultant and operational background in IaaS, SaaS, PaaS solutions like MS Azure, SCP, HCP, Architecture, Data Interfaces and Cybersecurity.
•    Project management skills in agile environments.
•    Analytical skills and conceptual thinking.
•    Excellent coordination and organizational skills.
•    Strong collaboration – and Team player.
•    Advanced communication and presentation skills. in English. 


Work experience
•    First hands-on working experience in an SAP Basis environment 
•    Experience of working within global teams and different time-zones is a plus
Expected travel

Meet your team

SAP’s vision is to help the world run better and improve people’s lives.
We are THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.
Being part of the IE Solutions organization, the IE System Operations (IESO) team is responsible for the E2E operation of SAP´s internal mission critical services based on SAP´s own or other innovative technologies to run our global business.

IESO is responsible for the complete life cycle management (building, maintaining and operating) of the internal end to end hybrid solutions and business systems landscapes, balancing innovations and stable operations. With our highly motivated international teams, we drive and execute all required activities based on an end-to-end approach and facilitate all functions like design, production, and service of those landscapes.
The implementation of latest technologies like S/4HANA and SAP´s Cloud products is the foundation of SAP´s digital transformation. We closely work together with the development teams at SAP on a variety of Co-Innovation projects and act as SAP´s first customer in support of the SAP Runs SAP initiative.



Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  


We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.


EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.


Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 129800 - 220900(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.


Requisition ID: 396494 | Work Area:Information Technology  | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Requisition ID:  396494
Posted Date:  Jul 7, 2024
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Newtown Square, PA, US, 19073

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Nearest Major Market: Philadelphia

Job Segment: SAP, ERP, Cloud, ABAP, Operations Manager, Technology, Operations