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Sustainability Program Manager - North America

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!




This is an exciting and important role critical to the success of incubating SAP’s Sustainability business across North America and scaling it through LACE. The Program Manager will work together with the NA Sustainability Leader and Global team to position our Sustainability Portfolio as a key differentiator.



  • The Sustainability Program Manager is responsible for delivering programmatic components of the Sustainability GTM.
  • Serves as an interlock between Regional COE of subject matter experts that support customer engagements focused on four themes of Zero Emissions, Zero inequality and Zero Waste and Holistic Steering and Reporting.
  • Collaborates with the Sustainability SWATs at the Regional and MU level to ensure delivery of customer engagement methodology and tracks learning for future iterations.
  • Manages a list of must win accounts for the leading portfolio (L1, L2) and strategic engagements of influenced revenue (L3) tracks and identifies roadblocks with the account team that need to be cleared by the Regional Sustainability Lead and Regional and / or MU leadership.
  • Documents customer references and stories. 
  • Collaborates with Global Sustainability PM as needed. 
  • Partners with Sales Learning and other enablement teams to ensures needs of the field are communicated to relevant stakeholders
  • Provides feedback on learning assets provided by Sales Learning and Global GTM leader.
  • Creates plan for delivering Enablement content created by the Global Sustainability GTM teams.
  • Enables the SWAT on the Sustainability Customer Engagement Methodology.
  • Participates on the Regional Sustainability Cadence Call and tracks workstreams.
  • Supports customer activity as needed by the Regional Sustainability Lead.
  • Responsible for maintaining KPI dashboard and reports for forecast calls.
  • Collaborates with marketing on demand generation activities and events.
  • Manages communications for the Regional Sustainability Office and DLs for all Sustainability SWATs.



  • Reports to the Regional Sustainability Lead



  • Deep understanding of the Customer Success and related-SAP organizations
  • Knowledge of our sustainability portfolio, positioning and a passion for the topic
  • Experience leading and executing cross-team programs and/or events (including executive, employee, customer, partner stakeholders)
  • Proven ability to turn strategies into actionable plans, leveraging a matrixed organization to support the change 
  • Ability to mentor and manage team members to ensure driving to common purposes and goals  
  • Recognize and address any challenges/issues timely, meeting and/or exceeding expectations and managing risks
  • Strong execution capabilities with a can-do attitude: Personal conviction and energy
  • Collaborative and inspiring leadership style with peers, teams, colleagues, customers
  • Anticipate problems, seeks opportunities and strong challenger mentality
  • A passion for and a track record of delivering significant and sustained impact
  • Ability to manage matrix environments
  • Proven, distinctive problem solving and analytical skills
  • Strong incubation skills and responsive to the demands of the market around sustainability both internally and externally




  • Industry Expertise
  • Master’s Degree Preferred
  • 10+ years of experience engaging with customers and organizations around sustainability 



  • The role requires on-site presence with customers and account teams


Please click on the link below to hear a message from Stephanie Nashawaty who leads the NA Customer Innovation Office (CInO) here at SAP





We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:316279 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time  | Additional Locations: 

Sustainability Program Manager - North America

Facility:  316279
Posted Date:  Jan 19, 2022
Work Area:  Sales
Career Status:  Management
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Palo Alto, CA, US, 94304

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Program Manager, ERP, Manager, SAP, Marketing Manager, Management, Technology, Marketing