Commercial Business Partner (Japanese Speaker)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now! 


As a Commercial Business Partner, you will be trained to manage deals. CBPs whose reporting line is to a Service Delivery Hub manager will provide holistic, remote commercial services, for deals from non-critical customers. Your tasks will be supplemented by expert and support functions when needed. This Commercial Business Partner - Finance Specialist is a role supporting Sales business in Japan, thus fluency in Japanese is a must.



  • Ensure that forecasted deals are processed
  • Serve as a valued Business Partner to the Sales teams in supporting customer requests and helping to minimize complexity for both Sales and the customer
  • Target delivery of final outcomes with a focus on execution
  • Mitigate any over-complicated processes with simple and efficient solutions (and recommend/drive process improvement moving forward)
  • Build long-term business relationships with Sales teams and support business to focus beyond maximizing short-term revenue achievement.



  • Advise the Account Executives on the standards for pricing, revenue recognition, compliance, contracting topics, other applicable SAP guidelines and policies, and providing information when requested, plus, reviewing and commenting on deal structures.
  • Analyze the historical situation with customers, be capable of providing a preview of the potential pitfalls and issues for every particular business case, timely communication and follow up with the sales organization about any new facts or potential topics that may potentially affect the deal and/or contract with the Customer.
  • Proactively include and orchestrate the best resources from various teams to shape and review deals.
  • Guide colleagues through the various internal processes and try to minimize touchpoints wherever possible (in conjunction with the CBP for Services).
  • Advise the Account Executives on possible pre-approved changes to the specific contractual clauses.



  • Guide the Account Executives on DoA and approval processes.
  • Check the completeness and accuracy of, and approve, respective CPQ quotations.
  • Ensure that deals are approved in the proper manner and timeline according to internal deal approval processes and procedures.
  • Take decisions and ownership for the deals assigned to you.



  • Create and ensure that the terms and conditions within our contracting documents (order forms, termination agreements, etc.) are in accordance with the approved CPQ quotation.
  • Secure the approval of contract terms per DoA and release the contract to Account Executives.
  • Engage the Field Legal team for second-level support for deep redlining.
  • Ensure the contract is signed by relevant authorized signatories on SAP’s side.
  • Ensure there are no contract alterations after the return of the contract from the Customer.



  • Release the contract for booking (On-Premise)
  • Support booking-related clarifications



  • Provide second-level support in dispute resolution (i.e. A/R checks, etc.), customer satisfaction issues, etc.
  • Support customer blocking status checks. Provide second-level management of revenue risks from the Exception Handling Framework (EHF)



  • At least 1 year experience with Software Licensing or Deal Support is preferred.
  • Working experience within a shared service center environment is preferred.
  • Experience with SAP systems is preferred.



  • Bachelor´s degree in Accounting/Finance/Law or related business background is an advantage.
  • Excellent communication skill is a must.
  • Team player
  • Extremely detail-oriented, organized and with strong follow-up skills
  • Ability to multitask, prioritize and solve problems with little direct supervision
  • Good command of MS Office (Excel, Word, and Outlook)
  • Fluency in English and Japanese is required.


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 381007  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  381007
Posted Date:  Nov 18, 2023
Work Area:  Finance
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Pasig City, PH, 1605

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