Cash Collections and Dispute Management Associate with English and German (limited part-time, DPC)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!





Our team handles invoice complaints of SAP Germany, SAP Switzerland and SAP Austria and process these mainly by our own. You get a wide range of insight in invoicing and complaint management for many different areas of the Business.

You will be responsible for incoming complaints until final clarification. If necessary, you will correct invoices in our systems by your own.


Your tasks will be

  • Process invoice complaints by your own in all Lines of Business for SAP Germany, SAP Austria and SAP Switzerland according to our guideline
  • Monitor all relevant complaints
  • Document complete complaint process with SAP System Dispute Management
  • Create invoices, cancellations and credits
  • Support in projects 

After a certain period of training the employee will take responsibility of special topics and work independently on certain customer tasks


We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

  • Language skills: Intermediate German and very good English language skills required
  • Computer skills: profound knowledge of MS Office (PowerPoint, Excel & Outlook)
  • Soft skills: good communication and organizational skills; team spirit and flexibility; independent working style, willingness to learn and a high level of motivation
  • High load capacity and adherence to delivery dates
  • Service- and customer orientated performance
  • Knowledge in SAP’s FI, SD and ILP preferred 
  • Ability to navigate between a lot of information and dynamics


Cash Collections operates regionally to collect our company’s claims. Main objective is to influence our Cash Flow as positive as possible. The Cash Collections- and Dispute Management team is assigned to the region MEE. 




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:317894 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time  | Additional Locations: 

Requisition ID:  317894
Posted Date:  May 17, 2022
Work Area:  Finance
Career Status:  Student
Employment Type:  Limited Part Time
Expected Travel:  0 - 10%

Prague 5, CZ, 158 00

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